p1-ver3

Updated: Thu, 06-20-24 THu, 05-30-24 Tue, 5-21-24 Tue, 04-29-24
Fri, 04-19-24 Tue, 02-20-24 Fri, 01-12-24 Tue, 01-02-24
Fri, 12-15-23 Fri, 12-08-23 Tue, 10-10-23 Thu, 10-04-23
Fri, 08-25-23 Tue, 08-15-23 Fri, 06-30-23 Wed, 06-07-23
Fri, 06-30-23 Wed, 06-07-23 Mon, 05-01-23 More info More info
Tue, 04-18-23 More info

Tue, xyz --add more
Tue, 05-21-24 --add Meeting for Correcting Institution File -- MS Team meeting
Tue, 05-21-24 --add why comply with NPI team;
Tue, 04-29-24 --add contact and VATAS info
Fri, 01-12-24 --add HR info ; Timecard clerk
Tue, 01-02-24 --corrected Luis Cordero last name for R2 ; also TY on
Thu, 12-14-23 -add fone nubmer of Steve reynnellis; sample of non-local CLIA; and TY info during vacation
Thu, 10-04023 -add new R3 --and R2 staff
Fri, 08-25-23 --notes for new local entry procedure
Tue, 08-15-23 --R2 new Staff; Test forum
Fri, 06-30-23 --udpated to SPM, and other tickets
Mon, 05-01-23 --Updated Group name of MAS support team ---IO.HBMC.FO.APP.VADADMINassign4

Mon, 05-01-23 --Chg NSD link page pointer
Single Space:
Single Space:
Single Space:

-Tue, 041823 -- Created a anchor link to the page
-xxx, 030923 - add more R4 staff in Clinical and Kernel
-xxx, 110422 --added Simon, Pei Tsai, Mcxyz TJ,
-
-

Update: Tue, 04-18-23 Thu, 03-09-23  Fri, 02-17-23 Tue, 01-24-23 Fri, 11-04-22 Fri, 10-21-22
Thu, 07-28-22 Sun, 04-24-22 Thu, 03-31-22 Thu, 03-20-22
Tue, 02-08-22 Wed, 12-08-21 Wed, 10-20-21 Tue, 06-02-21
Sun, 01-17-21 Mon, 01-04-21 Wed, 11-24-20 Tue, 11-17-20
Thu, 11-08-20 Fri, 08-14-20 Tue, 8-11-20 Wed, 07-01-20
Mon, 05-18-20 Thu, 03-26-20 Fri, 02-14-20
Wed, 02-12-20 Wed, 1-29-20 Fri, 01-03-20 Fri, 12-27-19
Mon, 12-23-19 Sat, 11-23-19 Fri, 07-12-19 Fri, 07-05-19
Fri, 2-21-19 Tue, 01-15-19 Tue, 01-08-19 Fri, 01-04-19 Fri, 12-07-18
Tue, 11-27-18 Tue, 05-15-18 Tue, 02-20-18 Wed, 01-10-18, Tue, 11-14-17,
Tue, 11-07-17, Mon, 10-30-17, Wed, 10-25-17 Thu, 10-19-17, Wed, 03-01-17,
Thu, 12-08-16, Sun, 10-01-16, Mon, 09-12-16 Wed, 06-01-16, Mon, 05-23-16,
Tue, 05-10-16, Fri, 04-29-16, Fri, 11-27-15
Thu, 10-29-15; Wed, 05-27-15; Thu, 04-30-15 Wed, 2-11- 15;

12520 - added tsp new pin,
--code to of M from Trung,
--HSP portal
110520 - chg TSP userName and Pin; augxyzapo38: >>8akxyz8X (as of 11-23-20)
081420 - Added Erin Reed ; R3 person with Glenn W; She shared screen and gave control.
081120- Added R1, Richard Barfield; TSP info
070120 - added Joe spence as R2 contact
051820 -added Snow Ticket Search
   -added TSP funds and recent outcoume
-added Logical link Menu Option for HL7 transmission
   -added usa flag for Region support
-add Skype meeting
   -add new unAssigned ticket
-add YourIT tickets
-add NTL SUP ADMIN for MAS support
-add Odd changes in Inst. File >>
-add names of MAS Support team
  .added Rupal - R3
.added instruction to Regional Support
.added new R4, and Kathy Pilarz- primary,   Barbara Turrell - 2ndary
.added new R3, Dave Rupal; R3; handling Infrastructure.
.added VMS and vendor calendar hosting and Documents for VSM
   .chg NSD number
.Add network printer >> go to dos command to do \\vhaisfmul2
.add Admin priv to
.added all Region Support info and supvs
.add Linux commands and warren and other new Staff/contacts
.modified paswrd for VATAS
.added new Employee >> joshua, cristian, brett, Martin
.added NPI info
     -to located where NPI belongs to out of the three files
.and how to enter entries in File #4.
.New info on THu meetings
.Added VISN planners
.add LuAnne Gayler -handles MAS with Donna Fitch

Halorie Dowling
Demetria Good
Maxine Livingston
Rupal Dave
Vinson Cason
Bertha Stamper
Ronce Shaffer
Steve Coleman - R4 supv

Ticket #     Stn nmbr    Action        Support team                Other info
----------- ---------   ---------- -----------------------     -----------------------------------------------------------
INC25771229 stn 640GB   inactivate R1 - Laura & Paul (new)     --erin
INC25771172 stn 528GX   inactivate R4 - Elijahh McFadden         --erin; Note: Elijah is w/ IO.HBMC.FO.APP.VADADMINassign4 team

[FORUM – File 4] – TROY VA CLINIC [528GX])
[FORUM – File 4] – SONORA VA CBOC [640GB])

Employee portal - VATAS, ePerformance, etc
https://htm2.va.gov/Portal/UserPages/Default.aspx?id=gAvYdQjFo06qKzYQEkR-Pw

Laura Branz
Paul Dee Piper (new person--1-20-23)
Erin Reed;
Chuck Cobalis
Delynn Filinger
Jennifer Collins
Rita Moreno
AnnMarie Wyderko -retired 123121 >> now Jimmy Sallee;

Luis Caez      - R1 -- retired
Brenda Sanchez - R1 559.647.9015
Laura Branz    - R1 with Kernel and CMOP with Fillinger
DeLynn Fillinger R1 with Kernel
Erin reed: South of COlorado; Male; wife Kaileen Shared screen and gave me control to make correction.

Supv: Jimmy Sallee

Gary Duvall - Sup of R1 ; 70 yrs old M pgmr; under Dale Sondgeroth ; Dale is now in MN; Daugther is NC;
Supv: Dale Sondgeroth >> IO.HBMC.FO.APP.FES.MUMPS.TEAM1

    IO.HBMC.FO.APP.FES.MUMPS.TEAM1
    IO.HBMC.FO.APP.VADADMINassign1   (MAS support)

R2
Yamilet Brown (jamie)
Steven Reynnells - New guy (254.661.4170) with Yamilet brown; R2--INC26092470 ; Gary Thomas, and Jeanne Hueston ; new Luis Cordero
Joe Spence - cool guy!
Yamilet Brown (jamie)
Steven Reynnells - New guy Aadrien Crossley (vhactxCrossA) and Luis Cordero
Joe Spence - cool guy!
Harold Gardner - Senior IT
Geri Buchanan -
Kimberly Flynn - >> R2 support of Cheyenne; got promoted to Supv 2018!! Nice person!

About Harold:   ex Army total of 14 yrs; Bosnia and Germany
                  From Kileen, TX.. 2 hrs from Austin TX
                  Did java, Html in college; Majored in Info System
-had worked with a couple of ticket to Delete Eff Date at the site; Ticket #INC11865326- 636gv
-Worked with ePas to ...
-works til 2:30pm pst; 430pm Central time

OLD: IO.HBMC.FO.APP.VADKERNELassign3

elijah >> MAS Support Team >> MAS group >> SPM.HEALTH.HISM.APP.VADADMINassign4

R3 >> IO.HBMC.FO.APP.VADKERNELassign3 >> SPM.HEALTH.HISM.APP.VADKERNELassign3

Demetria Good R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Maxine Livingston R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Melinda Gosa R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Halorie Dowling R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Rupal Dave R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Vinson Cason R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Bertha Stamper R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3
Ronce Shaffer R3 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign3

Glenn Warnock ; retired Mar 2, 2022
Sheila xx ; nice person too!
Miriam Miller ; R3

Berry, Matthew (ESL) -- with attitude; referred me to his supv (Keith Rhode) and refused to do work;
Inst. File team + Billing issue

>>>R3 supv
Jamil Syed ; big boss;
Rhoda tyson; supv of glenn warnock
Keith Rhode; supv of billing and supv of mathew berry

Supv: R3
Rhoda Tyson; supv; from Alabama; was in SF for leadershp week of last week of aug'17

Steve Coleman R4 --Kernel Lead -- SPM.HEALTH.HISM.APP.VADKERNELassign4 ; VHASHRColems
Alisha Palmer R4 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign4
Verla Davis R4 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign4
Demetria Good R4 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign4
Ronce Shaffer R4 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign4
Douglas Fincher R4 --Kernel -- SPM.HEALTH.HISM.APP.VADKERNELassign4

Raymi Maldonado R4 --Clinical Clinical - W/ IO.HBMC.FO.APP.VADCLINassign4 ; nice person; Frm Virgna-N Carol
Rayni Maldonado R4 --Clinical -0- -- Nice person >> INC16009119
Ryan McDaniel R4 --Clinical Clinical - W/ IO.HBMC.FO.APP.VADCLINassign4

Elijah S. McFadden R4 --Admin -0- -- w/ IO.HBMC.FO.APP.VADADMINassign4 team
Renea Rozeboom R4 --Admin -0- -- w/ IO.HBMC.FO.APP.VADADMINassign4 team
Debra Barnett R4 --Admin Lead -- w/ IO.HBMC.FO.APP.VADADMINassign4 team
Kimberly Pilarz R4 -- -- Nice person; told about 2 new staff--Elijah and Renea

elijah >> MAS Support Team >> MAS group >> SPM.HEALTH.HISM.APP.VADADMINassign4

Number INC32220758 (test ticket)
Submitted by Augusto Apolonio (VHAISFAPOLOA)
Created by Augusto Apolonio (VHAISFAPOLOA)
Location Oakland Regional Benefit Office (CA)
Affected End-user Augusto Apolonio (VHAISFAPOLOA)

Assignment group NTL SUP Health Systems Platform
Assigned to A Augusto Apolonio (VHAISFAPOLOA)
Queue Manager Elizabeth Congdon (VHAISPCONGDE)
Backup Queue Manager Robert Schittone (VHAISDSCHITR)

Number INC32138164
Submitted by Augusto Apolonio (VHAISFAPOLOA)
Created by Augusto Apolonio (VHAISFAPOLOA)
Location Oakland Regional Benefit Office (CA)

Assignment group PA SFC OPS
Assigned to Chantel Moore (VBAOAKMooreC)
Queue Manager Lance Brasseur (VHASFCBrassL)
Backup Queue Manager Myron Ong (VHASFCOngM)

Number REQ23780184
Opened by Elizabeth Congdon (VHAISPCONGDE)
State Closed Complete
Stage Closed Complete
Requested for Augusto Apolonio (VHAISFAPOLOA)

Assignment group PA SFC OPS
Assigned to Chantel Moore (VBAOAKMooreC)
Queue Manager Lance Brasseur (VHASFCBrassL)
Backup Queue Manager Myron Ong (VHASFCOngM)

Number RITM11640237
Item User Account Modification
Request REQ25123503
Parent Location
Due date 04/18/2024 08:16:57
Configuration item Watch list
Unlock Watch list Opened 04/18/2024 08:16:57
Opened by Elizabeth Congdon (VHAISPCONGDE)
Stage Update User
State Open
Estimated delivery Backordered

Description Request Type : Modify User Account,
Update Global Address Listing (GAL) : true

Division File, File #40.8, is handled by MAS Staff. We only handle Institution File, File #4 and not Division File.

If you dont see these 2 entries in your Division file (file 40.8), you need
to contact your local MAS staff or Regional MAS Support team.

You may need to open Service Now ticket to get assistance from
the MAS Regional support team.

Subbaraman, Padma (Favor TechConsulting)
Colt, Shannon G. (Favor TechConsulting);
Craig, Logan B. (Favor Tech Consulting);
Carver, Jonathan R. (Liberty IT Solutions);
Spendlove, Merrill D.;

OIT SPM HSP Health Services Systems Engineering VAITEngineeringHealthSystems@va.gov

Liz Team
OIT SPM HSP Health Services Systems Engineering Team 2 VAITEngineeringHSP@va.gov;

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Solution

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---fix---solution---Institution File problem---

**dont change the address until you get an approval from the NPI team bcoz
of the billing App is expecting the old address

**you can ONLY change the .01 field -- NAME. But not the Address since it
has big impact to the Billing Dbase.

1. with Parent Assoc = NCSC

-Must be corrected at the site-
-Delete the Association

2. Extra NPI ; or extra NPI and extra Effective Date and time

-Must be corrected at the site-
-Use Edit, and use Field Eff Date and time, then put double Question mark to identify the line to be deleted
-Delete the Eff Date and Time; No need to delete the other line for NPI

3. Modifying Effective Date and time

-We dont this, unless we have a new NPI
-We leave the Eff Date and time alone. Whatever the old info, we leave it

4. Correcting Facility type

-Correct it in FORUM
-Populate it
-IF not transmitting, modify at the site
-Use the secret code of variable XUMF

5. Approval of activation ahead of time

-If FSC office has sent the approved Memo, just register and active but
-Make sure you put it as INACTIVE, and put in OFFICIAL VA NAME--Not active until xy-zy-zz
-then, populate it!

6. Entering CLIA;

To find out which Facility does CLIA belongs,

use this link

Search any valid CLIA

https://www.cdc.gov/clia/LabSearch.html

Sample

021623 INC26092470 R2 enter New Fac w/ CLIA william Albrecht >> Steven Reynellis-R2

021623 INCxyz R2 enter New Fac w/ CLIA Alison xx

NAME: DEPARTMENT OF PATHOLOGY LABS

CLIA: 45D0660483

NAME: BIODESIX

CLIA: 17D1089651

----why comply with NPI team---

-we will not comply with FSC office Memo to inactivate the clinic due to the Billing invoices are not completed yet!

**we can only have a new address of a new activate clinic; however, we can SHOULD not change the address since it affects the Billing. Also, NPI can only give you the correct spelling of hte clinic Address and Billing Fac Name.

**We dont comply with Eff Date change til VAST ? FSC office has approved it.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

here add to p1-ver3 >> group name for MAS Support team >> IO.HBMC.FO.APP.VADADMINassign3

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

see below

----TY to you----working duirng vacation---leave--job ty---

xyz XXYYZZ XYZRR - Name Other info

TY during my vacation leave on 120523 to 121523,

121523 INC30336541 - R2 >> CLIA: 45D2279620 ; Zahra S. Abdussaadiq; Tanyka Perry

121523 INC30336541 - R2 >> CLIA: 45D2279620-580BV; 580QE; Was local and decided to use Ntl entries

121223 -no ticket - RR >> Activtnn of stn 671GW, 504BT; FSC approval

121223 -no ticket - RR >> Change name - Stn 619QB ; FSC approval

121123 -SCTASK14055368 >> deacvtn -671DU, 671MA, 671MD ;

**good sample of non-local entry >> INC30336541

uncommon ticket

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Pay Attention of uncommon ticket

Ticket Date Problem / Issue Customer-VAMC Site / Loctn Solution -

----------- ------ ------------------- --------------------------- --------------------------------------

INC21956485 032922 Loc Time Zone John Smith (VHAFARSmithJ1 referred to Dev, Ba Tran (VHAISPTRANB)

INC21896489 032822 675QH -extraEffDate Erin/Carol worked with Demetria Good to correction; extra Eff Date -

INC21884025 032322 657A5 uniq-Parent Carol Parent is 657A5, and NOT stn 657

INC30336541 121523 680QE -CLIA entry Zahra Abdussaadiq; Tanyka Perry >> Good sample of CLIA non-local entry; chg Official VA name Local name

INCxyz XXYYZZ XYZRR - Name Other info

xyz

Zahra S. Abdussaadiq; Tanyka Perry

xyz

side notes:

INC21956485 -- scheduling VVC Appointments in VS GUI.

SITE STATION requested >>

STN # FACILITY NAME

----- ---------------------------------

631QB LAKE AVENUE VA CLINIC

561GK SUSSEX VA CLINIC

529A4 BUTLER VAMC

562BU ERIE VA DOMICILIARY

642GH WEST PHILADELPHIA VA CLINIC

688GF MONTGOMERY COUNTY VA CLINIC

INC21884025 -- Correcting BilFac Name; adrs; Note, this has non-Standard Parent Assoc. Its 657A5 and not 657

INC21896489 -- when broadcasted, it came out extra Eff Date and inactive info too!

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Group names

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Ntl MNT Infrastructure:

>> Ba Tran - Kernel Support / development

>> Lab Developers:
Edward Micyus - expert dev; contractor; Supv; Liberty IT Sotns
Christopher Bell - Software dev;
Frank Traxler - Pgmr (contractor or what?)
Michael Belschwinder - IT Spec-Clinical Ancillary
Mary Kay Kachel - IT Spec-Clinical Ancillary
Joseph Collins - SQA / Test Engr

>> SDD --VCC app Developers:
Chinee lady >>

Lab Mgr - knows CLIA
Kenneth Pitsford --
- Need the Certification for LAB to get the CLIA
- Looks like it's the National Director of PALMS
under the National Enforcement Office

Other New Contacts:
Name Group / Team
-------------------- --------------------------------
Laura Branz - New to R1; with Delynn Fillinger
Yamilet Brown - R2
Demetria Good - R3
Halorie Dowling - R3
Kenneth Pitsford - Lab mgr; knows CLIA
Michael Belschwinder - Lab Dev
Chi Wang - IB programmer
Elodia Murry - Atlanta GA, ADPAC for Kernel or what

Others:
Kimberly Flynn - Supv ; 30 yrs loner; had bf broke up Dec 2021
Harold Gardner - R2;
Gary Duvall - Senior Pgmr; 70 yrs old; very good!
Douglas Enghusen - R2 ; in Montana Ft. Harrison
Delynn Fillinger - R1
Wayne Jones - R2 now; moved from R3

Request Area: NTL.APP.VistA.Integrated Billing 2_0
Group: NTL SUP Management Systems

xyz -
xyz -
xyz -

---- other info --

Phone: iPhone6:

Number: 510.909.5663

Coded MX53XL-1xyz8

Model MG5X2LL/A

Serial Number FFMRVGVTG5MD

IMEI 35 201307 524248 4

---

Name Group Vista App

-------------------- --------------------- --------------------------------

Clinton Walker Oakland PC Support PC support 510.332.0494

Ted Johnson Oakland PC Support PC support 510.637.6132

Victo Chea Oakland PC Support PC support 510.637.6145

Shimin Zhuo (Simon) Oakland PC Support PC support 510.637.6138 >> 415.298.6890 cell,

Dennis Duffy Oakland PC Support PC support xyz supv of Shimin-Simon

Yuriy Topchiyan Area Manager Martinez Mgr Martinez 925 525-3699

Rangel, Anthony SF VAMC SUPPORT Network, Security, PC 415-221-4810 x23806

Joselito Cruz SF VAMC SUPPORT Network, Security, PC 415-221-4810 x23806

Anthony Williams?? SF VAMC SUPPORT Supv PC Support 415-221-4810 x23806

Myron Ong SF VAMC SUPPORT Network, Security, PC --

Lance M. Brasseur, SF VAMC SUPPORT Network, Security, PC (415) 221.4810 x22800 supv of ARangel

Jeff G. Manipon Area Manager ALL VAMC 415-221-4810 Ext 23019

Ryan Chun SF VAMC SUPPORT Dir of Operations 415-740-8751 / 415-750-6619

Name Group Vista App

-------------------- --------------------- --------------------------------------------

Burgin, Sharon Luree NTL SUP Billing Integ Billing and AR/AP apps

Richard Bullard NTL SUP MAS MAS support

Kathy Pilarz R4 kernel group Kernel support

Deborah Barnett R4 kernel group-Lead Kernel support

Steve Coleman R4 kernel group Kernel support

Ceferina Amann R2 xyz group HPS group

Sid Dane R2 xyz MAS support

Anthony Groom R2 xyz HPS group

Kimberly Puckett R2 Hlt product support

Vitalia Devlin r2 Prod Line Mgr Mgr

Rita Adams R2 supv supv-Prod Support

Phil Wong Asst.chief of AMMS Logistics Service,

Herbert Tabalno R1 LAN specialist LAN-- palo alto

Dale Lewis AD admin, DNS staff NTL sup DNS / Act Dir what group 669.222.0331

Dale Songerath Supv From Hawaii

Chris J Grant Dev from Hawaii

Gary Duvall 70 yrs old retired M Lang pmgr

Kathleen Pilarz ward clerk, lab per Adpac, then Clin **nice person; mentioned of 2 new staff-Elijah and Renea Rozeboom

Deborah Barnett R4 lead, **paki alamera

Sandra Pritt R4 Kernel Kernel

Edward Popyak, R4 Kernel Kernel

Barbara Turrell R4 Kernel Kernel

Elijah S. McFadden R4 --late hours staff Kernel

Renea Rozeboom R4 Kernel Kernel

Tami Bowker supv

Support Person:

Group Name:

Other Info:

https://teams.microsoft.com/l/channel/19%3a083343fe184c450588479a37ebad8b9d%40thread.skype/WVD.User.Feedback?groupId=1641620d-a6e5-451b-b544-713609946162&tenantId=e95f1b23-abaf-45ee-821d-b7ab251ab3bf

-------Contact for AVD------Azure Virtual Desktop---Remote Access--
Khan Muqeet
Brent Siegfried
Eric Jurasas

https://yourit.va.gov/va?sys_kb_id=e5a3cbcb1b994d9035608515624bcb29&id=kb_article_view&sysparm_rank=3&sysparm_tsqueryId=0fc2094f1b0a49501f14c808624bcb77

--- citrix group --

Citrix group support >> IO.SS.FO.VIRTUALDESKTOPAPPS

-- funny July 2020

-Cory was talking about wrong or not related ticket;
.then, he was showing if the ticket is ours or NOT. His
ticket showing was not found!

Your Rating Official completed your Progress Review in ePerformance, and has released your plan to you for review.

1. Access the HCM Portal: https://htm2.va.gov/Portal and select "ePerformance".

2. Under "Current Tasks, select the "Employee - Acknowledge Progress Review" link (or select the blue arrow under the Action column), to open your Performance Plan.

3. For assistance with completing the task, the following Quick Reference Guide is available: https://dvagov.sharepoint.com/sites/vhaWMCHCM/ePerformance/Quick_Emp/Employee%20Quick%20Reference%20Acknowledge%20Progress%20Review-ECF.docx?d=wbb1196d83e6e4806984e65ed54b8b24a

-----

archive
https://download.vista.med.va.gov/index.html/SOFTWARE/

Other Software Files:
This release also includes other software files.
These files can be obtained by accessing
the URL: https://download.vista.med.va.gov/index.html/SOFTWARE

---

my tickets

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** my tickets **
https://yourit.va.gov/nav_to.do?uri=%2Fincident_list.do%3Fsysparm_clear_stack%3Dtrue%26sysparm_query%3Dactive%3Dtrue%5Eassigned_to%3Dec5d26e5dbb343002d2a70c08c961921%26sysparm_first_row%3D1%26sysparm_view%3D

Un-Assigned tickets
https://yourit.va.gov/nav_to.do?uri=%2Fincident_list.do%3Fsysparm_query%3Dassigned_toISEMPTY%5Eassignment_group%3D1372c032dbf057007fa5740d0f961994%5Estate%3D2%5EORstate%3D1%5EORstate%3D3%26sysparm_first_row%3D1%26sysparm_view%3D

SCT TICKETS
https://yourit.va.gov/now/nav/ui/classic/params/target/task_list.do%3Fsysparm_query%3Dassignment_group%253Djavascript%3AgetMyGroups()%255Eactive%253Dtrue%255Eassigned_to%253D%255Estate!%253D-5%255EEQ%26sysparm_userpref_module%3D2ccb50dfc61122820032728dcea648fe%26sysparm_clear_stack%3Dtrue

---new SCT---

open pending sct tickets;

https://yourit.va.gov/now/nav/ui/classic/params/target/task_list.do%3Fsysparm_query%3Dassignment_group%253Djavascript%3AgetMyGroups()%255Eactive%253Dtrue%255Eassigned_to%253Dec5d26e5dbb343002d2a70c08c961921%255Estate!%253D1%26sysparm_first_row%3D1%26sysparm_view%3D

my open SCT tickets;

Map-USA

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Job USA Map
https://blueangels.neocities.org/sub/usa_map2.jpg

SCT and RTM tickets

https://yourit.va.gov/nav_to.do?uri=%2Ftask_list.do%3Fsysparm_query%3Dassignment_group%253Djavascript:getMyGroups()%26sysparm_first_row%3D1%26sysparm_view%3D

Tasks | ServiceNow (va.gov)

3rd option >> copied link

Tasks | ServiceNow (va.gov)

https://yourit.va.gov/nav_to.do?uri=%2Ftask_list.do%3Fsysparm_query%3Dassignment_group%253Djavascript:getMyGroups()%26sysparm_first_row%3D1%26sysparm_view%3D

----fields in SNOW----SNOW DESCRIPTION---SNOW CRITERIA--
*note: To change the Fields/columns, click on the Settings (Screw-Bolt icon, right under the Funnel icon) on the left upper side

Then, choose those fields
-Number
-Submitted by
-Updated
-Short Description
-State
-Assigned to
-Assigned Group
-active

-----NSD------------------NSD Contact--------------

NSD CONTACTS

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Olivera, David Customer Support Manager
Boyd, Andrew S. (ESD) Customer Support Supervisor
Jackson, Phillip A. Customer Support Supervisor
yomiara harris IT SPecial
Tumblin, Dennis E. Customer Support Technician
Stevens, Kevin (ESD) Customer Support Technician

Request Area: NTL.APP.HealtheVet VistA.Enrollment Systems
Group: NTL MNT T3 ADMIN ADM
Assignee: Subbaraman, Padma NMI

File 40.8 (Med Center Division File)
-handled by MAS (Assignment Group: NTL SUP ADMIN)

Request Area: NTL.APP.VistA.Integrated Billing 2_0
Group: NTL SUP Management Systems

Mary Caulfield - Supv (Billing Support Team) >> Group: NTL SUP Management Systems
-Luree Burgin
-Donna Bradstreet
-Dean Mathews
-Angela Murray

Subject must have >> RE: your incident INCxyz <<--------- (Note: Must have that RE: your ...)
Send to: YourIT@va.gov

Payroll:
Darnell Jackson 708-786-5812 (Chicago, IL)
Charlotte Whitt   440.746.2174
Bill White        301.734.0103
Shari Crusoe    301-734-0102
Theresa Ashmore - 301-734-0101

FILE # NAME SUPPORT TEAM NAME
------ ------------------------------- -----------------------
4 INSTITUTION FILE HLTH SYSTMS PLATFORM
40.8 MEDICAL CENTER DIVISION MAS Support Team
389.9 STATION NUMBER (TIME SENSITIVE) MAS Support Team
44 HOSPITAL LOCATION ???

Vista App Servc Group Name Natl or Regional Names
--------- ------------------------------ ------------------ ------------------------------
MAS IO.HBMC.FO.APP.VADADMINassign1 Regional Support-1 xyz
MAS PLM.HEALTH.HealthCareAdmin National Support Richard Barfield, Kim Puckett
MAS NTL MNT XYZ NATL DEV SUPPORT xyz

KERNEL IO.HBMC.FO.APP.VADKERNELassign1 Regional Support-1 Laura Branz, Delynn Filinger
KERNEL NTL SUP HEALTH SYSTEMS PLATFORM National Support Augusto Apolonio, Martin Eubanks
KERNEL NTL MNT Infrastructure NATL DEV SUPPORT Ba Tran

IB xyz Regional Support-2 Ceferina Amann
IB xyz National Support XYZ
IB xyz National DEV Support XYZ

Global ^IBA (355.93,571 -- NOTE: translation in effect
^IBA(355.93,571,0)="DELETE^1^^^^^^^^^^^^1699734194"
^IBA(355.93,571,3,0)="^355.9351DA^2^2"
^IBA(355.93,571,3,1,0)="3170929.130502^0^93052"
^IBA(355.93,571,3,2,0) ="3170929.130654^1^93052"

ePerformance linked to sign; when you sign, type your name
https://htm2.va.gov/Portal/UserPages/Default.aspx?id=As9amMGHBUOWaO-OcezarA

tation 756GA, LAS CRUCES VA CLINIC, was updated incorrectly then ticket was resolved by IT. The following information needs to be corrected on the Local Institution File: Billing Facility Name should be
LAS CRUCES VA CLINIC and ZIP code should read 88012-8041. Please correct and provide a print screen of the updated Local Institution File.

stn 756GA LAS CRUCES ; chg to clinic *done!
misrouted >> INC2157657 >> b4 that is >> INC1684767

Stn 542GA (name=DELAWARE COUNTY VA CLINIC ,BFC =NEWTON SQUARE VA CLINIC
misrouted >> INC3068569 >> INC3470033

Regional App Support staff, the broadcast function on Forum is not working correctly
so we are asking your assistance to verify if the entry in the local File #4 (Institution File)
below has all the fields at the site.

Its important that the entry has:
Address; Chk also on ZipCode + 4 digits
NPI
EFFECTIVE DATE
TAXONOMY CODE
BILLING FACILITY NAME
AGENCY CODE >> Also, must have Agency Code=VA

If they are missing or incorrect, please make the correction. You can paste the entry
after verification / correction. After that, you can return this ticket to us
(NTL SUP Health Systems Platform) or close this ticket.
If you are having a problem correcting it, *send me email* and will walk you
thru to get this one corrected. Thanks!

There is a patch (XU*8*674) getting tested and hoping to get released next month.

Need your assistance on
-FEB- Med Insurance verification
-Retirement inquiries - Pension
-Soc Sec Benefits
-TSP acct

Retirement Shared Services Office
Human Resources Operations Office (HROO) (106A6)
Workforce Management and Consulting (106A)
Veterans Health Administration
US Department of Veterans Affairs
Phone: 866-330-7366 |
Email: VHARSSO@VA.GOV
Please Visit our SharePoint Site for
information on the services we provide: RSSO SharePoint Site

Payroll Clerk: Michelle Shoemaker
Michelle Shoemaker (she/her/hers)
Staff Assistant / Timekeeping Operations
Office of Information and Technology (OIT), Development, Security and Operations (DevSecOps)
Business Operations Services (BOS)
Business Services Division (BSD)
Personnel Administration Operations (PAO)
Grovetown, GA 30813
GFE Mobile: 706.434.9033

-- to change NPI Status to Inactive by Michael Ogi method; see next notes for the other method >> deleting Eff Date and entering a new Eff date, and then NPI--

1. Find the IEN of the entry. Let say for 687QA, ien = 1005776
2. Plug into the line 1, node 2 >> "1,IEN,",.02)=0
3. Run the 3 lines in the progmr mode
4. Done!

FOR120SVR:FOR>S FDA(4.042,"1,1005776,",.02)=0
FOR120SVR:FOR>D FILE^DIE("","FDA","MSG")
FOR120SVR:FOR>ZW DIERR

Stb 636QJ has Parent of 636A8 (IOWA CITY HCS)
versus Stn 636 (VA NWIHS, OMAHA DIVISION)

STN   ORIGINAL NAME   NEW NAME
----- -------------   -------------------
554   DENVER VAMC     ROCKY MTN REGNL VAMC
554A5 CLERMONT VAMC   DENVER VAMC

Erin Potter 207.623.8411 x5508 >> eMaiL: vhatogpottee
Carol Wilson 202.382.2550, >> eMaiL: carol.wilson4@va.gov
Lauren Fleeger 202.461- 1567
Jennifer Pryor 202.461- 1881

Team eMaiL: vhaconpi.vhaconpi@va.gov
VHA CO NPI Mailbox

---------- Strategic Planner -----

Lori McClure       757.741.2050 -- Lead Strategic Planner
Linda Heeg-Krause 704.918.4346 VAST TEAM >> eMaiL: Linda.Heeg-Krause2@va.gov
Albo, Rhonda (OIA)       775.376-1238 VAST TEAM
Aghen, Kirsten           845.263.0416 VAST TEAM RN, MPH
Corbus, Kevin (VSSC)    xxx.xxx.xxxx

Heeg-Krause, Linda E (VSSC) SBYVAMC 1:30 PM
VISN 9 should send message to VISN Support Team 2 VISNSupportTeam2@va.gov (Terry Stewart)

1 Tammy Krueger 781-738-7556 Chris Moorman 513-247-2834
2 Jeffrey Wilkinson 518-626-7301 Chris Moorman 513-247-2834

3        Bertha Fertil     718-741-4105 Chris Moorman   513-247-2834
4        Beth Olesh        412- 822-3415 Mike Cottreau   414-384-2000
                 & nbsp;          Ext. 42357

5        Kimberly Marvin nbsp; 410- 691-1133 Al Hargrove     202-461-7103
6        Ronald Johnson    919-956 -5541 Al Hargrove     202-461-7103
7        Justin Hoffman    678-924 -5724 Majid Akhtar    407-629-1599
                 & nbsp;          Ext. 5103
8        Donald Davis      727-575- 8026 Lori McClure    757-741-2050
9        Deborah Martin    615-695 -2172 Majid Akhtar    407-629-1599
                            Ext. 5103
10       Debbie Page       513-247- 4629 Mike Schwaber   202-461-5471
11       Sherry Moravy     734-222 -4319 Tanya Kotar     414-384-2000
                 & nbsp;           Ext. 46985
12       Joseph Zimmerman 708-202-8411 Mike Schwaber   202-461-5471
15       Mark Zinser       816-701- 3023 Lori McClure    757-741-2050
16       Amanda Ellis      601-362-4471 Faizah Carr     202-461-5434
                       & nbsp;    Ext. 4092
17       Suzette Allick   817-385- 3731 Laura Bowman    202-461-7108
18       Ken Browne (tmp) 480-397-2717 Tommy Ragan     202-281-9000
19       Robin Korogi      406-438-7504 Wendell Moore   202-461-7125
20       Dan Kelly         360- 567-4607 Wendell Moore   202-461-7125
20       Neil Burkhardt    360-619-5941 Wendell Moore   202-461-7125
21       Kelly Flannery (Tmp 707-562-8210 Tommy Ragan   202-281-9000
22       Ada Clark         562- 826-5963 Faizah Carr     202-461-5434
23       Mia Rasmussen    612-405 -5636 Tanya Kotar     414-384-2000
       &nnbsp;         & nbsp;           Ext. 46985

BackEnd Server (Primary Database)
ecptest-oakland.vha.med.va.gov
KRN User: oakvista

FrontEnd Server (VistA User Access)
test-oakland.vha.med.va.gov
KRN User: oakvista

JOB: Sample CA SDM ticket and fields:

We track all or projects regardless the solution would only take 5-10 mins by
the ticketing system thru CA SDM.

Can you open a CA ticket pls by calling the NSD (Ntl Srvc Desk) at
(NATIONAL SERVICE DESK); NSD

>>Assign it to me, Augusto Apolonio, and mention that you are already working
with me with this project. Then, reply to me what ticket number so I can post
the update of this project.

The fields that maybe needed to open up are:
Request Area: NTL.APP.VistA.Institution File Redesign.Other
Group: NTL SUP Health Systems Platform
Assignee: Apolonio, Augusto

----- Pinoys in VA ---------
New: 051820
Rustia Guillermo   510.367.2494
Boyet Pia          415.627.8596
Ed BoyetBro        415.786.2858
Nestor Vergara     510.677.2501

Nick Liwag         707.342.5909
Armando2 Roquel    415.866.3410
Televiv Estigoy    707.315.1793
Victor2 Estandian 510.938.2575

Angel Asis ; wife in HR; has 35 yrs in srvc; same as him; has one 11 yrs old kid
650.201.9000

Noel Victoriano
R1 Critical Bsns Support >> Imaging, BMC, Citrix
Martinez VAMC
(925)372-2895

*new: 051920
Noel Santiago; in Tx; was in Calif in San Bruno; ExNavy;
;woodworking bsns b4; Lab person by career;
210.840.8831 cell

----

Matthew Opada
Mgr >> Nursing Dept
Mather Hospital
10535 Hospital Way, Mather, CA 95655-4200
916.843.9345 ofc
707.310.2137 CellW
415.336.7007 CeLLP
Personal eMaiL: mopada007@gmail.com

Rey Balingit
SF VAMC
4201 Clement St
San Francisco, CA
415.760.7849 cell

Fred Carpio
Palo Alto ISO
650-269-0052

*new: 5-18-20; added cell fone
Eduardo Lorenzo
Denver ISO; now in VBA Division; year 2019 or 2018
303.316.6618 Ofc
719.648.7320 cell

SUP- Admin              >> MAS, PIMS, Admission, Scheduling
SUP- Clin1              >> Fee Basis, Pharmacy,
SUP- Clin2              >>
SUP- Clin3              >>
SUP-Management systems >> Billing
SUP- HSP                >> Health System Platform

Remedy system:
        VA IT Engineering Support Services Contract Staff
        Debbie Beck (supv)       205.554.4694        ESS Contract Supervisor
        Tim bolton (MSTI)        205.554.3513        Support Staff

Other Support Person:
        Virginia Vece           518.248.9519        Clin.1 Support, >> Fee Basis, Pharmacy          Albany FO
        Cindy Seburn            208.429.2005        Clin 1 and pharmacy                 ;             SLC FO
        Mary Caulfield          518.449.0241        SUP MGMT SYSTEM >> Billing Support Team         Albany FO >> Supv
        Phil Kubiak             918.339.4406        SUP MGMT SYSTEM >> Billing Support Team         Dallas FO Just enter
>> Request Areaa: ntl.app.vista.MAS 5.0   >> Group: NTL SUP ADM (correct) and Ntl.Sup.Mgmt-system
        Donna Fitch             817.385.3880        Admin 1 >> PIMS, Admission, Scheduling          Dallas OIFO
        Luanne Gayler           217.554.3710        Admin 1 >> PIMS, Admission, Scheduling          ?? FO
        Kim Puckett             740.887.0069        Admin 1 >> PIMS, Admission, Scheduling          ?? FO
        Debra Lubenow           701.239.3700        Admin 1 >> plus others Billing, AR, Clin + Infr Fargo, ND
                 & nbsp;                x3847

Anthony Stark 708.786.5911 VIE Developer &nbs p; ; Hines FO
George Bracy 630.886.1920cell, 708-786- 5895 &nb sp; &nbs p; Systm Mgr in Hines

Ntl support - ADMIN
Puckett, Kimberly - from Ohio, expertise in MAS app, had work with Donna Fitch

Other System:
        Gregory Angell          304.255.2121    Beckley VAMC System mgr                &nbs p;        Beckley
        Ramona Bannick          501.257.1530    System suprt                &n bsp;                &nb sp; Little Rock
        Thiem Tieu              561.422.7516    Systm Mgr . R3 support                           West Palm Beach FL

HP system >> 800.299.7282
        Steve Esonis            603.708.1146 W System Engr      steve.esonis@hp.com
        Donald Myhra            925.321.2378    Fld Engr     donald.myhra@hp.com
        Eric Bandayrel          707.637.3188        Fld Engr.Pnoy      ebandayrel@hp.com 925.567.6734Cell installed tape cntrl 3.26.13
        Elijah Mayeux           xxx.xxx.xxxx    Fld Engr        elijah.mayeux@hp.com
        Ray Daigle              xxx.xxx.xxxx    Team Lead (Napa)   Ray.Daigle@hp.com

HP Person
        Don Myher       >>      925.321.2378 Fld Engr 2.8.13 Fri, to install Cache Battery
        David Rhinehard      &nbnbsp; System person
        Steve Esonis            System Person

Other friends:
*       Sheri Vick              307.778.7357            Nice supv                &nb sp;                &nbs p;     Cheyene
        Naseem Majeed           512.460.5041            104 FSC Ofc                &nbs p;                  ;   Austin, TX
        Jay Kryk                512.460.5523    &nbnbsp;       104 FSC Ofc                &nbs p;                  ;   Austin, TX
*       Estella Lam             727.320.1986            Programmer               &nb sp;                &nbs p;     Bay Pines, Florida
        Estella Lam             425.269.0166 cell
*       Pat Casugay             202.745.8000 x7146      Programmer               &nb sp;              &nbsnbsp; &nbs p;     Wash.DC
        Anthony DelRosaio       619.944.2913            COTS support and Network person                 San Diego
        Rudy Yolangco           702.791.9000 x19484     Vista Apps support                               Reno
        Trung Nguyen            650.493.5000 x68868     Programmer . R1 Support                          Palo Alto
*       Roger Metcalf           727.204.9295            Programmer . Inst File Redesign                 ; Bay Pines, FL
        Don Donati              415.221.4810 x4754   nbsp;   Programmer . R1                  ;                SF MC
        Anthony Stark           708.786.5911            Programmer . VIE
        Eric Merritt            415.750.6930            System Mgr                &nbs p;                  ;    SF MC
*       Clarence Brooks         317.531.2200            contractor .MedSphere               &nb sp;           Indiana
*       Clarence Brooks         317.531.2200            brooks55@purdue.edu or                  ;         clarence.a.brooks.1@purdue.edu
        Raymond Hsu             510.768.6860            Programmer . MPI  &nbnbspnbsp;             &nbs p;               Oakland FO
        Jose Garcia             510.768.68xx            Programmer . Kernel etc                &nbs p;        Oakland FO

Other System person:
Thiem Tieu >> R3 support team >> came from xx to Palm Coast>> promotion!

Mentors:
        Michael Shickles        202.632.6125            System Mgr              Falling Water, WV
        Bryan Shackleford       214.516.2540            System Mgr              Dallas, TX
        Carl Krause                & nbsp;                &n bsp;   Retired Systm Mgr       Alabama
        Bryan Lucas             614.668.8348            Bexley, OH
        Claude Jones            281.773.9895            Dallas, TX
        Liz C                  386.682.1270            Florida
        Steve Hill              510.587.3496
        Paul Malmin      &nbnbsp;      254.743.9190
        Robert Whelan           845.522.8583
        Liz Howarth             781.389.7753            Wells, ME
        Ramona Bannick          501-257- 1530            Little rock, AR
        Gregory
        Warren Wright           304.617.2167
        Michael Palmer          801.588.5041            SLC
        Schitone, Robert        303.914.5175            Dallas, TX
        Shane Miller            813-972- 2000            Tampa, FL

   pat Cagugay > Pgmr
        handles:
          pharmacy, EDIS (window web base), BCMA, radiology

System:
Warren Wright
Brad Nystrom
Carl Krause
Liz congdon
Liz Howarth
Michael Palmer
Lewis Tillis

Bryan Lucas
Bryan Shackleford
Paul Malmin
Bob Schitone
Shane Miller
Michael Shickle

2b >> bryan luc, bryan Shackle
2b >> bob sch, bob whe
2L >> liz c, liz h
2p >> paul h, paul malmin
3m >> mike palm, mike schi, mike coch

Michael Cochran
Doug Greiner
Lucy Harrison
Tom Sasse
Michael Cochran
Eric Van Oudheusden
Kimberly Manzer
Claude Jones
Gregory Angell

     Oakland            10.29.x.xx
     FORUM              forum.va.gov               10.2.29.130
     Palo Alto          ecp.palo- alto.med.va.gov   10.x.xx.xxx
     Martinez           10.173.16.103

Martinez Test acct:
1. telnet 10.173.16.104
2. Enter >> test2 << on USERNAME
     FORUM              10.2.29.130


------------SUPPORT -------------------
Packages
Mailman
Fileman
Kernel
ListManager
HL7
RPC Broker

Other things you need:
Calling card ---> contact your admin staff

>W $$ADDRESS^XLFNSLK("BILOXI.MED.VA.GOV")
10.132.30.31
>W $$ADDRESS^XLFNSLK("SHREVEPORT.MED.VA.GOV")
10.129.130.2
>D ^%G

===============HL7======================================

See NOIS HOU-0104-71675 to get instruction for shutting down!

If you have shutdown that logical link and no effect, maybe try these:
nbsp;
1. Shutdown all the Filers using SA (Stop all Links and Filers)
for 10 mins. nbsp; Then, re-start ALL the links & Filers using
&nbsnbsp; option RA (Restart/Start All Links and filers). Note, at
least wait for about 10 mins before you re-start. This
usually works.

2. If that does not work, find port number of that LP MCAR,and find
a tasked job that is running that port number.
Terminate that job and you may re- start the logical
link to run. Sometimes, the logical links are stuck.

To list all Logical links that are:
F Q="I","O" S H=0 F S H=$O(^HLMA("AC",Q,H)) Q:'H S F= $O (^HLMA("AC",Q,H,0)),NM=$P($G(^HLCS(870,H,0)),U,1) S:NM="" NM="ORPHAN" W !,"L: ",NM,"(",H,")",?25,"IO: ",Q,? 34,"First: ",F F C=1:1 S F=$O(^HLMA ("AC",Q,H,F)) I 'F W ?58,"Count: ",C Q

L: VAMWV(48)             IO: O    First: 9012             Count: 1
L: VABIG(116)            IO: O    First: 500              Count: 31
L: LISTENER(148)         IO: O    First: 530              Count: 31
L: CLAIMS(153)           IO: O    First: 532              Count: 31
L: VACMH(156)            IO: O    First: 9106             Count: 1
L: VADDC(158)            IO: O    First: 536              Count: 31

** logical link stop or restart *** see menu Option >> XUP >> HL7 Main Menu

HL7 Main menu
CHOOSE 1-3: 2 HL MAIN MENU     HL7 Main Menu

          Systems Link Monitor
          Filer and Link Management Options ...
          Message Management Options ...
          Interface Developer Options ...
          Site Parameter Edit

Select HL7 Main Menu Option: FIler and Link Management Options

   SM     Systems Link Monitor
   FM     Monitor, Start, Stop Filers
   LM     TCP Link Manager Start/Stop
   SA     Stop All Messaging Background Processes
   RA     Restart/Start All Links and Filers
   DF     Default Filers Startup
   SL     Start/Stop Links
   PI     Ping (TCP Only)
   ED     Link Edit
   ER     Link Errors ...

Select Filer and Link Management Options Option: FM Monitor, Start, Stop Filers

Task Number of    Asked
Incoming Filer    To Stop   Last Known Date/Time   Time Difference
3235186           No        29- AUG-03 @ 15:34:28   0 Day 00 Hr 00 Min 00 Sec
3235191           No        29- AUG-03 @ 15:34:14   0 Day 00 Hr 00 Min 14 Sec
3235192           No        29- AUG-03 @ 15:34:24   0 Day 00 Hr 00 Min 04 Sec
3235195           No        29- AUG-03 @ 15:34:24   0 Day 00 Hr 00 Min 04 Sec

Task Number of    Asked
Outgoing Filer    To Stop   Last Known Date/Time   Time Difference
3167076           No        29- AUG-03 @ 15:34:18   0 Day 00 Hr 00 Min 10 Sec
3167077           No        29- AUG-03 @ 15:33:41   0 Day 00 Hr 00 Min 47 Sec
3167096           No        29- AUG-03 @ 15:33:23   0 Day 00 Hr 01 Min 05 Sec
3167097           No        29- AUG-03 @ 15:32:43   0 Day 00 Hr 01 Min 45 Sec

(+I) Start incoming filer (-I) Stop incoming filer (*I) Delete incoming filer
(+O) Start outgoing filer (-O) Stop outgoing filer (*O) Delete outgoing filer
(N) Next 4 lines in list   (B) Back 4 lines in list (Q) Quit
Type selection: QUIT

   SM     Systems Link Monitor
   FM     Monitor, Start, Stop Filers
   LM     TCP Link Manager Start/Stop
   SA     Stop All Messaging Background Processes
   RA     Restart/Start All Links and Filers
   DF     Default Filers Startup
   SL     Start/Stop Links
   PI     Ping (TCP Only)
   ED     Link Edit
   ER     Link Errors ...

Select Filer and Link Management Options Option: ^

          Systems Link Monitor
          Filer and Link Management Options ...
          Message Management Options ...
          Interface Developer Options ...
          Site Parameter Edit

Select HL7 Main Menu Option:

=====REMEDY========

For VIE ticket, use this:

Application-Vista >> Interface Engine >> Other

======VDEF======

Global ^DIC(570:585,0 -- NOTE: translation in effect<<
^DIC(577,0)=VDEF EVENT DESCRIPTION^577
^DIC(577,0,"GL")=^VDEFHL7(577,
^DIC(577.4,0)=VDEF EVENT SUBTYPES^577.4
^DIC(577.4,0,"GL")=^VDEFHL7(577.4,
^DIC(579.1,0)=VDEF REQUESTOR^579.1
^DIC(579.1,0,"GL")=^VDEFHL7(579.1,
^DIC(579.2,0)=VDEF DESTINATION^579.2
^DIC(579.2,0,"GL")=^VDEFHL7(579.2,
^DIC(579.3,0)=VDEF REQUEST QUEUE^579.3
^DIC(579.3,0,"GL")=^VDEFHL7(579.3,
^DIC(579.5,0)=VDEF PARAMETERS^579.5
^DIC(579.5,0,"GL")=^VDEFHL7(579.5,
^DIC(579.6,0)=VDEF CUSTODIAL PACKAGE^579.6
^DIC(579.6,0,"GL")=^VDEFHL7(579.6,

--===HDR==========instructions to the Site if site has failed to transmit and All -----

System Manager or IRM programmer handling VDEF application:

Typically messages are sent every day. It appears that VDEF is down at your site. In the meantime, could one of you please take the following steps and then respond back here?

There are 2 steps here:

Step 1:

Stop (SUSPEND) the Request Queue for the MAINTENANCE queue and then start it back up (RUNNING). This will put a new scheduled task in TaskMan:

1        From the VDEF Configuration and Status menu
2        Choose the Suspend/Run Request Queue option.
3        Follow dialog similar to the following:
Select VDEF Configuration and Status Option: sus Suspend/Run Request Queue
Select Request Queue: mainTENANCE
SUSPENDED FLAG: SUSPENDED// ?
     Enter "S" for Suspended or "R" for Running
     Choose from:
       S        SUSPENDED
       R        RUNNING
SUSPENDED FLAG: SUSPENDED// <-- First time, make this SUSPENDED

   Site   Site-Wide Parameters
   Req    Request Queue Parameters
   ActR   Activate/Inactivate Requestor
   SusR   Suspend/Run Request Queue
   Cust   VDEF Custodial Package Activate/Inactivate
   API    VDEF Event API Activate/Inactivate
   Stat   Status of VDEF components
  nbsp; Sch    Request Processor Schedule

Select VDEF Configuration and Status Option: Suspend/Run

Select Request Queue:    MAINTENANCE
SUSPENDED FLAG: SUSPENDED// r RUNNING <- Second Time make this RUNNING

Step 2:

From the programmer's prompt, do the following:

D DQ^GMRAHDR

            You will not receive any displays. Will let you
            know in few hours the result if HDRALGY has transmitted.


   &nnbsp;        Please reply to this email when you had completed these 2 steps.

            Thanks!

=========HDR CONTACT==========

   Contact HDR people:

      Shiber, John; Seeger, Tony

      To verify if site has transmitted.

REF: Ticket # 109521

8/26/2005 6:30:14 AM VHAISPGARDNJ
Gardner, Jeff 727-399-3337

Excerpt from E-mail sent to Ron Davies on 08/25

My guess is that most if not all of the alerts are false alarms. This
is a known problem that will be fixed in a patch (no date set yet).

One way to quickly check this is to run the VDEF Status display from
the VDEF Config menu. If the counter for Checked Out is at zero, then
all the alerts were false alarms. The definitive way would be to use
%G and look at the global node

^VDEFHL7(579.3,1,1,IEN,0) and look at piece 2. If it's "C", then the
record is stuck in the checked out status. If it's "P", then it's
been processed (false alarm alert). The record IEN is the number from
the alert message.

If the records actually are stuck in the "C"hecked Out status, then
that was caused by the VDEF message creation program halting with a
fatal M error. If this is the case, you will need to look in the
error trap for the associated errors. To know when to look, look at
piece 8 of the 0 node from the %G display. That's the date and time
the record was created in VDEF. If there were errors, the program
most likely will be a GMRAIA* program.

If the alerts were caused by genuinely checked out records that
errored out, there is nothing you can do since the reason is missing
data in the application's data file. Just delete these records from
the VDEF request queue using the instructions in the VDEF Install
guide section 6-7.

If you are getting a nuisance number of the false alarm alerts (I'll
let you decide how many is a nuisance to you), I can send you a
preliminary test version of the VDEFCONT program that is creating
these false alarms.

8/26/2005 8:03:09 AM VHAISAWHELAR
Whelan, Rob 845-831-2000x5319
Although there are 2 issues (message in error + false alerts), in this
ticket. I'd like to keep this ticket open and referred to developer
until the patch is released to fix the "falsies" problem.

10/25/2005 6:36:56 AM VHAISAWHELAR
Whelan, Rob 845-831-2000x5319
I marked this as a duplicate of HD0000000102184

==vdef== allergy== HDRALGY===

---- > Remedy Ticket # 140255

-----Original Message-----
From:       Gardner, Jeff (EDS)
Sent: Monday, April 24, 2006 2:53 PM
To:   Defreest, David C
Cc:   Apolonio, Augusto A.; Whelan, Rob (OIFO)
Subject:    Remedy ticket 140255 allergy messages not being sent
Importance: High

David, I update the Remedy with this information.

Here's what you should do about your site not sending allergy message since 04/12.

Look at ^XTMP("GMRAHDR","TASK"). If it doesn't exist or has nil data,
then your site must have a different cause for the allergy messages
not being sent to HDR. That will have to be looked at. However, I
strongly suspect that it will have a task number in it. Check the
task number and see if it's still an running task. Again I suspect
that it won't be a valid task.

If this is true, then from the programmer prompt, run this
program: DQ^GMRAHDR

This will start the GMRAHDR process and it will send the queued
up allergy trigger requests to the VDEF queuing API. VDEF will
immediately start processing them and sending them to the HDR.

Jeff Gardner (EDS)
Developer, Standardized Messaging
Bay Pines FL OIFO (Largo)
(727) 399-3337 Work (M-T-W)
(813) 949-6830 Home/Work (TH-F)
(813) 694-7257 Cell

explanation of the solution:

4/24/2006 2:43:54 PM VHAISPGARDNJ
Gardner, Jeff 727-399-3337
Gardner, Jeff 727-399-3337
Please read the document I attached for a complete analysis of the problem and the solution.

The short list of why and what to do:
PROBLEM: Site has not sent any allergy HL7 messages to HDR since 04/12/06

CAUSE: ^XTMP("GMRAHDR","TASK") has an invalid task number in it which
prevents GMRAHDR from sending the trigger requests to the VDEF API
   ^XTMP("GMRAHDR","TASK")=8134261 this is a task that prematurely stopped

SOLUTION: Run DQ^GMRAHDR - this starts the sending of the queued up trigger
requests to the VDEF queueing API

When you have a site that is sending all other HL7 messages from VDEF but no
allergy message, look at ^XTMP("GMRAHDR","TASK").

Normally it is nil after successfully sending all of the trigger requests in
the allergy queue. If it has a task number in it, check to see if the task is still running.

If the task number is invalid or is a task that has stopped prematurely,
start the process manually by running DQ^GMRAHDR from the programmer prompt.

Please assign this ticket to Dave Naber so he can follow up with the site.

I don't have access to San Antonio so I haven't fixed the problem there.
I'll E-mail the site with the instructions to start the process of ^XTMP ("GMRAHDR")

4/25/2006 5:15:46 AM VHAISAWHELAR
Whelan, Rob 845-831-2000x5319
he current case HD0000000140255 will be marked as a duplicate of the selected case HD0000000140224

---------------------- --------- --------

---> See Remedy ticket # 134372

Per the above Remedy ticket, your site transmitted VDEF messages to HDR for
all applications other than Allergy (Adverse Reaction Tracking), today
(as of 12 noon central time).

HDR has not received Adverse Reaction data from you site since 04-12-06.
This may be the result of no Adverse Reaction data being entered into VistA.

However, would you please do the following:

1.    Review the VDEFVIE2 link using the Systems Link Monitor.
2.    Please note the STATE field for the logical link.
a. If it is SHUTDOWN or Halting.
Restart the link using the Start/Stop Links option.
Confirm that the link goes to either Enabled, Inactive,
or IDLE state -
or that you see MESSAGES TO SEND
or MESSAGES SENT incrementing.
b. If the counter fields are not changing and yet the MESSAGES TO
SEND is greater than the MESSAGES SENT, there a message may
be stuck. Please contact me.

c. You can safely ignore the disturbing-looking "Rd-err" and "Wr- err"

3.    Use the Link Edit option to confirm that VDEFVIE1, VDEFVIE2, & VDEFVIE3 have AUTOSTART: Enabled.

4.    Please reply either in the Remedy ticket or in a reply to this email. Thanks.

-----other solution that Jeff has provided -------

3/9/2006 10:48:18 AM VHAISPGARDNJ
Gardner, Jeff 727-399-3337
The allergy events that are supposed to be turned on are ALGY and ADAS. ADRA has not yet been turned on.

Start by checking the VDEF Custodial package status. It must be ACTIVE. Then check the status of the ORU VDEF Event APIs. They also should be active

Select OPTION NAME: VDEF CONFIGURATION MENU       VDEF Configuration and Status

   Site   Site-Wide Parameters
   Req    Request Queue Parameters
   ActR   Activate/Inactivate Requestor
   SusR   Suspend/Run Request Queue
   Cust   VDEF Custodial Package Activate/Inactivate   <-------
   API    VDEF Event API Activate/Inactivate    <------
   Stat   Status of VDEF components
   Sch    Request Processor Schedule
   HL7E   Select VDEF HL7 Engine
   HLOR   Select HLO API Routine

Select Custodial Package: ADVERSE REACTION TRACKING       GMRA

Inactivating a custodial package has a significant effect on the
synchronization of VistA and remote system(s). All VDEF requests for HL7
messages associated with this custodial package made while the package is
inactivated will be PERMANENTLY lost. Make sure you really want to turn
this custodial package off.

ACTIVATION STATUS: ACTIVE//   <---- must be active

Select VDEF Configuration and Status Option: API VDEF Event API Activate/Inactivate

Select VDEF API Event: (enter ORU-R01-A)
     1   ORU-R01-ADAS ALLERGY ASSESSMENT   Status: ACTIVE <----- must be active
        Pkg: ADVERSE REACTION TRACKING
     2   ORU-R01-ADRA ADVERSE REACTION REPORT   Status: INACTIVE <---- should be INactive
        Pkg: ADVERSE REACTION TRACKING
     3   ORU-R01-ALGY ALLERGY UPDATE/INSERT   Status: ACTIVE <----- must be active
        Pkg: ADVERSE REACTION TRACKING
CHOOSE 1-3:

If these are all active, then check the VDEF Status display once again. All the counters except for Queued Up should be zero.

If VDEF status is OK, do a message search using the HL7 options:
    Message Management Options
        LOG    View Transmission Log (TCP only)

Take all the defaults EXCEPT put in VDEFVIE2 at the "Select Logical Link for Report

When the display comes up you should have some ALGY and ADAS message types in the list.
If there are allergy messages in today's HL7 queue that have been sent out over the link, then I would ask the IE team to take a look. But, all VDEFVIEn logical links connect to the same listener socket on the IE so it's hard to imagine that if the VDEFVIE1 and VDEFVIE3 links are transmitting to the IE that VDEFVIE2 would not be able to.

If there aren't any ALGY or ADAS messages in the HL7 queue and VDEF is not backed up, then the allergy domain is not sending any to VDEF. Use %G and look at the global ^XTMP ("GMRAHDR",)

It's possible that the task sends the allergy triggers to VDEF is backed up.

Please paste all the responses to my requests back into this ticket. Thanks.

That's all I can think of right now.

3/9/2006 11:12:23 AM VHANHMDIDONL
Didonna, Linda M 413-582-3017
Results:

Cust and API options good.

VDEF STATUS DISPLAY is good except for 2 checked out does not go away.

HL7 Log: No matching records

Result of Global
Global ^XTMP("GMRAHDR",) -- NOTE: translation in effect
^XTMP("GMRAHDR",0)=3060326^3060224.155828^Send allergy data to HDR
            "ADR") pointer
           "ASMT") pointer
            "OBS") pointer
           "TASK") =7245372

I tried to list the task in Taskmanager and task not defined.

3/9/2006 11:18:27 AM VHANHMDIDONL
Didonna, Linda M 413-582-3017
PS: AXP support had to clean our temp global on the node that was a problem on 2/24.

3/9/2006 12:07:08 PM VHAISPGARDNJ
Gardner, Jeff 727-399-3337
Although it's not behind the allergy problem, Linda, I sent you the PackMan message ZZVDEFU6 - VDEF UTILITY [#42600748] on FORUM. The description and run instructions are in the message. It will list any VDEF record that is hung in the Checked Out status or in the Errored Out status.

Linda, run DSPLY^ZZVDEFU6 and send me the results back in OUTLOOK since it's not part of the issue with this ticket. I'll take a look at the records and tell you what to do with them.

As for the lack of allergies being sent to HDR, that is because Task 7245372 is no longer valid and the GMRA process that should be getting tasked off to send the trigger events to VDEF has not run since Feb 24th.

To get those allergies sent to VDEF, you can run DQ^GMRAHDR. BUT DON'T RUN IT YET. Dave Naber will want to look at the information in this ticket about ^XTMP before it gets cleaned out.

Lisa, bring Dave into this ticket and let him decide what he wants to do. He has had this problem at another site and it had something to do with Cache I think.

=======VIE======= VIE MONITOR SYSTEM=======

this monitors the application/businessware modules..

      http://vhaisbviea:8080/heartbeat/read_homepage.jsp

===forward patches=====

   Forward a Released Patch message [A1AE FORWARD]

----------\

=========VIEW Alerts======alerts=======

; send alert
S XQA(your duz)="",XQAMSG="Just a test",XQAOPT="ZZNOTES" D SETUP^XQALERT

----ALL ALERTS FOR 7628 AT MARTINEZ FOR TODAY, 6-6-06

   1. If all the alerts are deleted for duz=7628, use the Audit trail
      -Check the last global from ^XTV(8992.1,0)

      Global ^XTV(8992.1,0 -- NOTE: translation in effect
               ^XTV(8992.1,0) =ALERT TRACKING^8992.1A^20262255^2810405

      Here, we have 20262255. We need to go back before this number to get
      the old date view alerts.

      We start with 20241601 til present

   2. Use the "B" cross-ref

3 of them for today.. Jun 6, 2006....

     ^XTV(8992.1, ____: ,20,”B”,DUZ,1)

Global ^XTV(8992.1,20241601:,20,"B",7628,1 -- NOTE: translation in effect
^XTV(8992.1,20251601,20,"B",7628,1)=
^XTV(8992.1,20252668,20,"B",7628,1)=
^XTV(8992.1,20256016,20,"B",7628,1)=    <<=====

   3. then, List the specifics of this IEN 20256016

       and the last one, (ien=xxx6016)

Global ^XTV(8992.1,20251601 -- NOTE: translation in effect
^XTV(8992.1,20251601,0)=NO-ID;7628;3060606.09495^3060606.09495^NO-ID^^7628
                 & nbsp; &n bsp;   1)=HI, senior! just testing^ZZNOTES
^XTV(8992.1,20251601,20,0)=^8992.11PA^1^1
^XTV(8992.1,20251601,20,1,0) =7628^3060606.094956^3060606.121715^3060606.121725^3
    060606.121725
^XTV(8992.1,20251601,20,1,1,0)=^8992.111PA^1^1
^XTV(8992.1,20251601,20,1,1,1,0)=1^^^3060606.09495
^XTV(8992.1,20251601,20,1,1,"B",1,1)=
^XTV(8992.1,20251601,20,"B",7628,1)=

   4. Now, since we need 2 parameters, we can stop here and
      proceed on running this program.

      We need:
      - IEN = 20256016
      - XQAID = "NO-ID;7628;3060606.124955"

ZR
T1     ; VIEW ALERT TEST PGM
    &nbnbsp; S DTIME=500,U="^"
       R !,"START DATE: ",X:DTIME S %DT="XPE",%DT(0) =-DT D ^%DT
       S STDATE=Y
       S DIC="^VA(200,",DIC(0) ="AEMQZ",DIC ("A")="ENTER THE USER'S NAME --> : " D ^DIC
       S USERIEN=$P(Y,U,1),NAME=$P(Y,U,2)
       W !!,"    IEN = ",USERIEN,"   and    NAME IS --> ",NAME,!!!
       ; W !!!!
ENT    ;
       S CTR1=0
       F S STDATE=$O(^XTV (8992.1,"D",STDATE)) Q:STDATE=""!(CTR1>1) D
       . S KK=0 F S KK=$O(^XTV (8992.1,"D",STDATE,KK)) Q:KK="" D
       .. S CTR1=CTR1+1 I CTR1=1 D
       ...S KK1=KK
EN2    ;
       S YY1=^XTV(8992.1,KK1,20,1,0)
       S MM1=KK1,CTR2=0
       F S MM1=$O(^XTV(8992.1,MM1)) Q:MM1=""! (MM1="AUD") D
       . S ZZ1=^XTV(8992.1,MM1,20,1,0),ZZ2=$P (ZZ1,U,1) I ZZ2=USERIEN D
       .. S CTR2=CTR2+1
       .. W ! ," COUNTER = ",CTR2,"   MM1 --- > ",MM1,"     ZZ1 --> ",ZZ1
       .. D RSTOR
       Q
RSTOR ;PGM TO RENEW VIEW ALERT
       S ALERTREF=MM1,XQAID=$P(^XTV(8992.1,MM1,0),U,1)
       S XTVGLOB=$NA(^XTV (8992,DUZ,"XQA"))
       S X0=^XTV(8992.1,ALERTREF,0),X1=$G(^(1)),X2=$G (^(2))
       S TIME=$P($P(X0,U),";",3),MESG=$P (X1,U),OPT= $P (X1,U,2),TAG=$P(X1,U,3),ROU=$P(X1,U,4)
       S X=TIME_U_XQAID_U_MESG_U_U_$S (OPT'=""! (ROU'=""):"R",1:"I")_U_U_$S (OPT'="":OPT,TAG'="":TAG,1:"")_U_$S (OPT'="":"",ROU'="":ROU,1:" ")
       S @XTVGLOB@(TIME,0)=X I $G(X2)'="" S ^ (1)=X2
       S ^XTV(8992,"AXQA",XQAID,DUZ,TIME) ="",^XTV (8992,"AXQAN",$E($P(XQAID,";"),1,30),DUZ,TIME)=""
       Q
ZS T1
D ENT^T1

   5. Recheck the user, by looking at the global
          D ^%G
             ^XTV (8992,DUZ

-------- NPI FIX -------- correction ----------------

SOLUTION TO CORRECTING NPI OF A PROVIDER:

Display the Inquiry profile using FM.
Find out where the NPI is residing
Fix the wrong NPI and put the new one; or correct the Provider name
Delete the NPI42 and NPISTATUS x-Reference.
Test the application if the Provider has been corrects its NPI

Do File inquiry of the Provider/user using Fileman.

Find out which file it belongs (File #200, 4, 355.93).
-Do use the >> W $$QI^XUSNPI(1815) where NPI=1815

If in File #200, you can delete it by using the
Menu Option >> [XUS NPI ENTER NPI FOR PROVIDER]
-delete all the *incorrect* NPI, then re-enter the correct one if *ALL* are incorrect!

Display the global ^VA(200,”NPI42”,NPI, and this would give you the DUZ who owns it! You can
Delete it IF two NPI are assigned to one DUZ.

Delete also if there is duplicate in NPISTATUS x-ref. See below for sample.
^VA(200,4114,"NPISTATUS",0)="^200.042D^3^3"
^VA(200,4114,"NPISTATUS",1,0)="3060915^1^1134223548"
^VA(200,4114,"NPISTATUS",2,0)="3080627.121403^0^1134223548"
^VA(200,4114,"NPISTATUS",3,0)="3080627.121403^1^1427210772"
^VA(200,4114,"NPISTATUS","B",3060915,1)=""
^VA(200,4114,"NPISTATUS","B",3080627.121403,2)=""
                 & nbsp;                &n bsp;         3)=""
^VA(200,4114,"NPISTATUS","C",1134223548,1)=""
                 & nbsp;                &n bsp;     2)=""
^VA(200,4114,"NPISTATUS","C",1427210772,3)=""

Use fileman and do Inquiry Profile of that provider. See if dup is still there.

---- sample to find where NPI is residing -------------

      IF you substitute your NPI to xxx, you will find out where
      (which File) it is residing now.

      W $$QI^XUSNPI(xxxx)
      Where xxxx=NPI

Sample:

PTH>W $$QI^XUSNPI(1811947815)
Organization_ID^646^3070108^Active;

Analysis:
      From this, we could tell that the NPI is under Institution File (See below
explanation). And note that IEN is 646.

Files that would tell you where that NPI already exist:
File #200             >>    Individual_ID           ^VA (200
File #355.93          >>    Non_VA_Provider_ID      ^IBA(355.93
File #4               >>    Organization_ID         ^DIC(4,"

>> Note: NPI can exist on both File #200 and 355.93! But not in File #4 and 355.93!!

------------ deleting NPI if 2 of them are assigned to one Facility ------

From: Ray, Richard (Ann Arbor)
Sent: Friday, October 01, 2010 12:24 PM

Subject: RE: Correcting NPI (Ann Arbor) --

I ended up tracing the code. The NPI field runs an input transform: K:'($ $CHKDGT^XUSNPIE1 (X,DA,"Individual_ID")) X

I looked at the code in ^XUSNPIE1 and it makes a function call to $ $QI^XUSNPI.
At line label QI+19 it sets XUSX equal to the cross reference:
^VA(200,”NPI42”,{npi #},{duz})

^VA(200,”NPI42”,NPI, )

I looked and there was still an old cross reference there for the bad entry.
I killed off that node. This fixed the problem.

------- deleting 2^nd NPI in the NPISTATUS x-Ref------

--------SAMPLE OF USER WITH 2 OR MORE NPI ---

NAME: xyz, DOREEN                & nbsp;    INITIAL: DF
ACCESS CODE: <Hidden>                ; TITLE: STAFF NURSE
PERSON FILE POINTER: 2862
DIVISION: MARTINEZ OPC/CREC
KEY: MAGDISP CLIN                &nb sp;      GIVEN BY: EATON,DENIS E
DATE GIVEN: OCT 22, 2004
PRIMARY MENU OPTION: AMMC NURSE HOME CARE
SECONDARY MENU OPTIONS: PSGW RN
SECONDARY MENU OPTIONS: PSO ACTION PROFILE
SECONDARY MENU OPTIONS: OR CPRS GUI CHART

EFFECTIVE DATE/TIME: SEP 15, 2006       STATUS: ACTIVE
EFFECTIVE DATE/TIME: JUN 27, 2008@12:14:03
STATUS: INACTIVE                 ;      NPI: 1134223548
EFFECTIVE DATE/TIME: JUN 27, 2008@12:14:03
STATUS: ACTIVE                & nbsp;       NPI: 1427210772

Global ^VA(200,4114,"NPISTATUS" -- NOTE: translation in effect
^VA(200,4114,"NPISTATUS",0)="^200.042D^3^3"
^VA(200,4114,"NPISTATUS",1,0)="3060915^1^1134223548"
^VA(200,4114,"NPISTATUS",2,0)="3080627.121403^0^1134223548"
^VA(200,4114,"NPISTATUS",3,0)="3080627.121403^1^1427210772"
^VA(200,4114,"NPISTATUS","B",3060915,1)=""
^VA(200,4114,"NPISTATUS","B",3080627.121403,2)=""
                 & nbsp;                    & nbsp;     3)=""
^VA(200,4114,"NPISTATUS","C",1134223548,1)=""
                 & nbsp;                &n bsp;     2)=""
^VA(200,4114,"NPISTATUS","C",1427210772,3)=""

>> Fix:   You need to manually Kill the node where the duplicate NPI is incorrect.

------- menu option to add/edit NPI ------

Menu Option >> Add/Edit NPI values for Providers [XUS NPI ENTER NPI FOR PROVIDER]

------- Changing NPI of a provider--------

Go in an enter a fake number for Stephanie Duke then go back in and mark it as entered in error.
This should bring up the previous number (the one you are trying to assign to Kenneth Wright)
then mark it as entered in error too. This should allow you to assign it to Mr. Wright.

1. Enter a fake NPI (I just entered 10 digits until one passed the check)
Select Provider: `306 SMITH,JOE          111     PHYSICIAN
Provider: SMITH,JOE   XXX-XX-5858   DOB: 02/24/1946
Enter NPI (10 digits): 9898653214        < ===== Enter in a fake NPI
Please re-enter NPI : 9898653214

For provider SMITH,JOE (who requires an NPI), the NPI 9898653214
was saved to VistA successfully.

2. Go back in and delete the NPI marking it in ERROR
Select Provider:    SMITH,JOE     111     PHYSICIAN
This provider already has an NPI value (9898653214) entered.

     Select one of the following:

          D         Delete
          R         Replace

Do you want to (D)elete or (R)eplace this NPI value?: Delete

     Select one of the following:

          V         VALID
          E         ERROR

Was the original NPI (V)alid for this provider
or was it entered in (E)rror?: ERROR
Provider: SMITH,JOE   XXX-XX-5858   DOB: 02/24/1946
Confirm that you want to **DELETE** this incorrectly entered NPI? NO// YES
Entry was DELETED...

3. This will allow you to edit the previous NPI number. The one you want, then delete it too
Select Provider:    SMITH,JOE         111     PHYSICIAN
This provider already has an NPI value (33344555) entered.

     Select one of the following:

          D         Delete
          R         Replace

Do you want to (D)elete or (R)eplace this NPI value?: Delete

     Select one of the following:

          V         VALID
          E         ERROR

Was the original NPI (V)alid for this provider
or was it entered in (E)rror?: ERROR

Provider: SMITH,JOE   XXX-XX-5858   DOB: 02/24/1946
Confirm that you want to **DELETE** this incorrectly entered NPI? NO// YES
Entry was DELETED...

-------- other solutions -------

      If sample did not work, do check these Remedy tickets and it would fix your NPI
      Problem; Commonly, this sample would fix NPI duplicate, Incorrect NPI, re-assigning NPI.

282098 -- NPI duplicated in file #200

273037 ---NPI assigned to wrong entry in file 200

262706 -- NPI DUPLICATES

---------- institution with their NPI affecting CPAC ---

Institution file with wrong or correct NPI affects the CPAC
.consolidated Patient Account

CPAC VISTA SUPPORT (Team that helps CPAC issues!)
CPAC

---------Steps on putting in NPI and Taxonomy code -----------
Name                                Stn #             Taxonomy Code     Taxonomy Code Name
----------------------------        ---------------   ------------      -----------------------
VIERA VA CBOC                      675GA             261QV0200X        Ambulatory Health
VIERA VA CBOC PHARMACY     nbsp;        <no stn #>       332100000X       Pharmacy
VAMC xyz 282N00000X Hospital

Select OPTION: ENTER OR EDIT FILE ENTRIES

INPUT TO WHAT FILE: INSTITUTION//
EDIT WHICH FIELD: ALL// ^S XUMF=1
THEN EDIT FIELD: 41.99 NPI
THEN EDIT FIELD: 43 TAXONOMY CODE (multiple)
EDIT WHICH TAXONOMY CODE SUB-FIELD: ALL//
THEN EDIT FIELD:
STORE THESE FIELDS IN TEMPLATE:

Select INSTITUTION NAME:
&nnbsp;

-----SHARE THESE NOTES----SHARE----NOTES--

FQDN ACCESS USERNAME
---------------------- -------------- ----------------------
forum.med.va.gov forvista xyapol95xy-4 >> kiyzDOT19yz
test.forum.med.va.gov fortest same

--------- steps on putting new local entry at the site --------------

ACCRONYMS -- ABBREVIATION

OI&T = OFFICE OF INFO AND TECHNOLOGY
SPM = SOFTWARE PRODUCT MGMT
CPRS = CLINICAL PATIENT RECORD SYSTEM
MAS = MEDICAL ADMINISTRATION SERVICES
VAST = VA
ADPAC =
EHR = ELECTRONIC HEALTH RECORD
EAU = END AUTHORIZIED? USER

-mostly its lab facility
-ask for Facility type if OTHER, LAB or ect
-ask the user which VAMC site because its specific
-ask for CLIA info
-after you entered it, verify with your customers if
their app is seeing it now
-Done!

**Note: Even FSC Ofc has approved to close the clinic, we should
remain open until the NPI Team has given the green flag to close it.

-Do NOT close down the Clinic even with FSC office approval
-Primary Reason is Billing have pending Vouchers that were not processed
and they need to collect more from the payee / insurance / Vets

Just remmeber this, it’s a LOCAL entry when it does NOT
Have a station number. And all LOCAL entries are entered
By the Regional Support staff. Most of these locals are
With Facility Type of Lab or Others. It has no Parent Association
Field.

One exception, entry can only be a national entry if the
Entry is a Pharmacy facility and was given an NPI and Billing
Facllity name. and this will entered by my Team since it is
A National entry that is a pharmacy Facility Type. For this
Entry, Regional Staff will only verify locally and NOT ENTER IT LOCALLY!
This Pharmacy entry has a Parent Association of a Clinic or a hospital.
Again, you will not enter locally, but verify ONLY for Erin Potter or
Carol Wilson as customers.

Local entries are mostly lab facilities. They
dont have a Station number at all. All national
entries have to get approval from the FSC Office.
All local entries dont need to be approved by
the FSC Office.

Local entries are commonly entered by the ADPAC or
Regional Support staff. Here is a sample on
how a local entry gets entered in the Institution
file.

NAME: XYZ MEDICAL GENETICS LAB
STREET ADDR. 1: 7703 FLOYD CURL DRIVE
CITY: SAN ANTONIO
STATE: TEXAS
ZIP: 78229-3901
FACILITY TYPE: OTHER or LAB (commonly its LAB)
POINTER TO AGENCY: OTHER or VA (commonly its VA)
CODING SYSTEM: CLIA
CODING SYSTEM ID: 45D0660483

INPUT TO WHAT FILE: INSTITUTION//
EDIT WHICH FIELD: ALL// ^S XUMF=1 <<<--- Note: Put the ^ before S XUMF=1
THEN EDIT FIELD: .01 NAME
THEN EDIT FIELD: 1.01 STREET ADDR. 1
THEN EDIT FIELD: 1.03 CITY
THEN EDIT FIELD: .02 STATE
THEN EDIT FIELD: 1.04 ZIP
THEN EDIT FIELD: 13 FACILITY TYPE
THEN EDIT FIELD: 97 POINTER TO AGENCY
THEN EDIT FIELD: 9999 IDENTIFIER
THEN EDIT FIELD:
STORE THESE FIELDS IN TEMPLATE:

Select INSTITUTION NAME: XYZ MEDICAL GENETICS LAB
Are you adding 'XYZ MEDICAL GENETICS LAB' as
a new INSTITUTION (the 7819TH)? No// Y (Yes)
STREET ADDR. 1: 7703 FLOYD CURL DRIVE
CITY: SAN ANTONIO
STATE: TEXAS
ZIP: 78229-3901
FACILITY TYPE: OTHER
POINTER TO AGENCY: VA
Select CODING SYSTEM: CLIA
CODING SYSTEM ID: 45D0660483
ID: 45D0660483//
EFFECTIVE DATE/TIME:
STATUS:

^DD(4,"B","ACOS HOSPITAL ID",51)=""
^DD(4,"B","AGENCY CODE",95)=""
^DD(4,"B","ASSOCIATIONS",14)=""
^DD(4,"B","BILLING FACILITY NAME",200)=""
^DD(4,"B","CERNER",102)=""
^DD(4,"B","CITY",1.03)=""
^DD(4,"B","CITY (MAILING)",4.03)=""
^DD(4,"B","CONTACT",4)=""
^DD(4,"B","COUNTRY",801)=""
^DD(4,"B","CURRENT LOCATION",720)=""
^DD(4,"B","DISTRICT",.03)=""
^DD(4,"B","DOMAIN",60)=""
^DD(4,"B","EFFECTIVE DATE/TIME",42)=""
^DD(4,"B","FACILITY DEA EXPIRATION DATE",52.1)=""
^DD(4,"B","FACILITY DEA NUMBER",52)=""
^DD(4,"B","FACILITY TYPE",13)=""
^DD(4,"B","HISTORY",999.1)=""
^DD(4,"B","IDENTIFIER",9999)=""
^DD(4,"B","INACTIVE FACILITY FLAG",101)=""
^DD(4,"B","INSTITUTION NAME",.01)=1
^DD(4,"B","LOCATION TIMEZONE",800)=""
^DD(4,"B","MAIN TELEPHONE NUMBER",1200004)=""
^DD(4,"B","MULTI-DIVISION FACILITY",5)=""
^DD(4,"B","NAME",.01)=""
^DD(4,"B","NAMESPACE",15000)=""
^DD(4,"B","NPI",41.99)=""
^DD(4,"B","NUMBERSPACE HIGH",15001)=""
^DD(4,"B","NUMBERSPACE LOW",15002)=""
^DD(4,"B","OFFICIAL VA NAME",100)=""
^DD(4,"B","OLD NAME",1200002)=""
^DD(4,"B","POINTER TO AGENCY",97)=""
^DD(4,"B","REGION",.07)=""
^DD(4,"B","REPORTING STATION",96)=""
^DD(4,"B","SHORT NAME",.05)=""
^DD(4,"B","ST. ADDR. 1 (MAILING)",4.01)=""
^DD(4,"B","ST. ADDR. 2 (MAILING)",4.02)=""
^DD(4,"B","STATE",.02)=""
^DD(4,"B","STATE (MAILING)",4.04)=""
^DD(4,"B","STATION NUMBER",99)=""
^DD(4,"B","STATUS",11)=""
^DD(4,"B","STREET ADDR. 1",1.01)=""
^DD(4,"B","STREET ADDR. 2",1.02)=""
^DD(4,"B","TAXONOMY CODE",43)=""
^DD(4,"B","TIMEZONE EXCEPTION",802)=""
^DD(4,"B","VA TYPE CODE",.06)=""
^DD(4,"B","VISN",1200005)=""
^DD(4,"B","ZIP",1.04)=""
^DD(4,"B","ZIP (MAILING)",4.05)=""

------- -Reason why any changes needed approval------------

.   There is a official procedure to follow whenever there is a Name or Address
      change or any changes in the Institution File.   Institution File is managed by my team and yet,
      *we are not authorized* to change any information until the 104 FSC office (Financial Service Center
      in Austin) has an approval for that change.

      Therefore, if there are any changes needed, the site would send the Memo (with their VAMC Director’s
      signature) and send it to 10N office, then, 10N office would send it to 104 FSC office for
      final approval. Once approved, 104 FSC office notifies different groups including the site that
      requested it and my team. Then, that would the time I am permitted to make the change in our
      National Institution File and then, populating that change to *all* the sites so we are *all* synchronized.

      Once again, my team, can not change address until its been approved by 104 FSC office.

       The reason they don’t want any sites changing any information is that IF different sites change their information,
       the Institution File wont be synchronized with each other.   They have decided to have one National Inst File and
       changes can ONLY be made here and then, populating it.    Our goal is to have synchronized Institution file.

       Hope this information helps.

-------- INACTIVE FLAG (identifying from a global) -------
Checking if INACTIVE Facility >>

1. ZZ In front of it
2. Inactive Flag (field #101), it on Node 99, piece #4

Note:   Node, 99 and piece #4

&nbnbsp;

For help on global specifications DO HELP^%G
Global ^DD(4,101 -- NOTE: translation in effect
^DD(4,101,0)="INACTIVE FACILITY FLAG^SXa^1:INACTIVE;^99;4^Q:$G(XUMF) K:$P ($G(^D
IC(4,+DA,0)),U,11)=""N"" X"
          3)="1 flags inactive entry. If national entry, do not edit!"
    "AUDIT")="y"
^DD(4,101,"DEL",11,0)="I ($P($G(^DIC(4,+$G(DA),0)),U,11) =""N""& ('$G(XUMF)))"
^DD(4,101,"DT")=3010104

^DIC(4,D0,99)= (#99) STATION NUMBER [1F] ^ (#200) BILLING FACILITY NAME [2F]
            ==>^ (#100) OFFICIAL VA NAME [3F] ^ (#101) INACTIVE FACILITY FLAG
            ==>[4S] ^ (#95) AGENCY CODE [5S] ^ (#96) REPORTING STATION [6P:4]
            ==>^ (#97) POINTER TO AGENCY [7P:4.11] ^
^DIC(4,D0,999,0)=^4.999DA^^ (#999.1) HISTORY

Note:   Node, 99 and piece #4

For help on global specifications DO HELP^%G
Global ^DIC(4,1000386 -- NOTE: translation in effect
^DIC(4,1000386,0)="ZZ ALBANY CBOC^36^^^^^^^^^N"
               3)=102
^DIC(4,1000386,7,0)="^4.014P^^0"
^DIC(4,1000386,99)="500GD^^^1^V^^1"
^DIC(4,1000386,999,0)="^4.999DA^3000701^1"
^DIC(4,1000386,999,3000701,0)="3000701^^^^1000532"
^DIC(4,1000386,999,"B",3000701,3000701)=""
^DIC(4,1000386,9999,0)="^4.9999A^1^1"
^DIC(4,1000386,9999,1,0)="VASTANUM^500GD"
^DIC(4,1000386,9999,"B","VASTANUM",1)=""

========= NPI =====================

Select OPTION: ENTER OR EDIT FILE ENTRIES
INPUT TO WHAT FILE: INSTITUTION//
EDIT WHICH FIELD: ALL// ^ S XUMF =1
THEN EDIT FIELD: EFFECTIVE DATE/TIME (multiple)
EDIT WHICH EFFECTIVE DATE/TIME SUB-FIELD: ALL//
THEN EDIT FIELD: TAXONOMY CODE (multiple)
EDIT WHICH TAXONOMY CODE SUB-FIELD : ALL//
THEN EDIT FIELD: IDENTIFIER (multiple)
EDIT WHICH IDENTIFIER SUB-FIELD : ALL//
THEN EDIT FIELD: NPI
THEN EDIT FIELD:

CHOOSE 1-5: 1 SAN JUAN VAMC PR VAMC 672
Select EFFECTIVE DATE/TIME: T ß use the current date ‘T’
EFFECTIVE DATE/TIME: JAN 8,2007//
STATUS: ACTIVE
NPI: 1235189770
Select TAXONOMY CODE: General Acute Care Hospital for VAMC is General Acute Care Hospital ;
note IF CBOC >> THEN, CBOC is VA FACILITY;
PRIMARY CODE: YES PHARMACY is Department of Veterans Affairs (VA) Pharmacy
STATUS: ACTIVE
Select TAXONOMY CODE:
Select CODING SYSTEM: NPI
CODING SYSTEM: NPI//
ID: 1235189770
EFFECTIVE DATE/TIME:
STATUS:
NPI: 1235189770// << just verify the NPI is correct here against NPI values above

OR FOR PHARMAY WITHOUT STATOIN NUMBER, DO THIS

INPUT TO WHAT FILE: INSTITUTION//
EDIT WHICH FIELD: ALL// ^S XUMF=1 <<<--- Note: Put the ^ before S XUMF=1
THEN EDIT FIELD: .01 NAME
THEN EDIT FIELD: 1.01 STREET ADDR. 1
THEN EDIT FIELD: 1.03 CITY
THEN EDIT FIELD: .02 STATE
THEN EDIT FIELD: 1.04 ZIP
THEN EDIT FIELD: 13 FACILITY TYPE
THEN EDIT FIELD: 14 ASSOCIATIONS (multiple)
EDIT WHICH ASSOCIATIONS SUB-FIELD: ALL//
THEN EDIT FIELD: 42 EFFECTIVE DATE/TIME (multiple)
EDIT WHICH EFFECTIVE DATE/TIME SUB-FIELD: ALL//
THEN EDIT FIELD: TAXONOMY CODE (multiple)
EDIT WHICH TAXONOMY CODE SUB-FIELD: ALL//
THEN EDIT FIELD: NPI
THEN EDIT FIELD:
STORE THESE FIELDS IN TEMPLATE:

Fields that can be edited for a new entry or modification.

Global ^DD(4,"B", -- NOTE: translation in effect
^DD(4,"B","ASSOCIATIONS",14)=
^DD(4,"B","CITY",1.03)=
^DD(4,"B","CITY (MAILING)",4.03)=
^DD(4,"B","EFFECTIVE DATE/TIME",42)=
^DD(4,"B","FACILITY DEA NUMBER",52)=
^DD(4,"B","FACILITY TYPE",13)=
^DD(4,"B","IDENTIFIER",9999)=
^DD(4,"B","INACTIVE FACILITY FLAG",101)=
^DD(4,"B","INSTITUTION NAME",.01)=1
^DD(4,"B","NAME",.01)=
^DD(4,"B","NPI",41.99)=
^DD(4,"B","OFFICIAL VA NAME",100)=
^DD(4,"B","OLD NAME",1200002)=
^DD(4,"B","ST. ADDR. 1 (MAILING)",4.01)=
^DD(4,"B","ST. ADDR. 2 (MAILING)",4.02)=
^DD(4,"B","STATE",.02)=
^DD(4,"B","STATE (MAILING)",4.04)=
^DD(4,"B","STATION NUMBER",99)=
^DD(4,"B","STATUS",11)=
^DD(4,"B","STREET ADDR. 1",1.01)=
^DD(4,"B","STREET ADDR. 2",1.02)=
^DD(4,"B","TAXONOMY CODE",43)=
^DD(4,"B","VA TYPE CODE",.06)=
^DD(4,"B","VISN",1200005)=
^DD(4,"B","ZIP",1.04)=
^DD(4,"B","ZIP (MAILING)",4.05)=

==SPOOLER ===========

From NOIS: SAM-0204-21894

The process to open it up looks like this -- from nois CHA-0797-31609
note #5

Open up the spooler directory completely and allow default access to all
files created inside the directory:
                 & nbsp;              &nbnbsp;     & nbsp;                    & nbsp;                    & nbsp;
$ set dir/acl=(id=*,opt=def,acc=r+w+e+d) USER$:[SPOOLER]
$ set dir/acl=(id=*,acc=r+w+e+d) USER$:[SPOOLER]
            nbsp;&nnbsp;    & nbsp;                    & nbsp;                    & nbsp;                    & nbsp;
Then open up all files already in that
directory:               &nb sp;  &n bsp;
                 & nbsp;                    & nbsp;                                     & nbsp;
$ set file/prot=w:rwed
USER$:[SPOOLER] *.*;*                &n bsp;  & nbsp;
                 & nbsp;                    & nbsp;                    & nbsp;            nbsp;        & nbsp;
Then anyone can create a file in that directory and subsequently
any VMS account can read/change/delete that file.

------------------------------------<<

====other notes==============

1. How to identify if you have uploaded the ZT routine or other routines into
The MGR account.

Procedure is:

1. Move all the ZT* routines from the main account to the
MGR account

2. Then run the ZTMGRSET routine.

2. To check if ZT routine is same as in the production, do this:

VAH>ZL %ZTLOAD1 ZP +2
         ;;8.0;KERNEL;**112,118,127,162,275,363,409,415**;Jul 10, 1995;Build 3

VAH>ZL ZTLOAD1 ZP +2
         ;;8.0;KERNEL;**112,118,127,162,275,363,409,415**;Jul 10, 1995;Build 3

-          - - - - - - - - - - - -

3.        How to install KIDS build

Run the routine from the Programmer’s prompt.

VAH> D ^XPDKRN

KIDS 8.0

Select KIDS OPTION: ??

   Choose from:
   1            LOAD A DISTRIBUTION
   2            VERIFY CHECKSUMS IN TRANSPORT GLOBAL
   3            PRINT TRANSPORT GLOBAL
   4            COMPARE TRANSPORT GLOBAL TO CURRENT SYSTEM
   5            BACKUP A TRANSPORT GLOBAL
   6            INSTALL PACKAGE(S)
   7 &nbsnbsp;          RESTART INSTALL OF PACKAGE(S)
   8            UNLOAD A DISTRIBUTION

- - - - - - - - - - - - -
===changing nodes==========

To go to the specific node to another, you need to log onto that.
Go to the VMS level and do this:

SET HOST 688A02

format: xxxAoy

      where xxx=station #
            oy =node number

===ScriptPro=== or Mailman or other HL7 links===============

SCRIPTPRO CONTACTS

Travis Gillitzer
Network and Systems Security Manager

913.384.1008 Main
913.403.5441 Direct
913.384.9267 Fax
www.scriptpro.com
tgillitzer@scriptpro.com

-------------

--
Robert M. Harden
Systems Security Analyst

ScriptPro
5828 Reeds Road
Mission, KS 66202

913.384.1008 Main
913.403.5166 Direct
913.384.9267 Fax
www.scriptpro.com
rharden@scriptpro.com

----------

1.    check if you can shutdown the logical link – pso disp
2.    check if you can ping and telent to IP and port #
3.    check the PSO unit and reboot it
4.    check if VIE is going thru
5.    check the message ID if not correct mess, the change to NOW
6.    check for Orphan process
7.    check for a hung job -- > Kill it if found
8.    Job might be duplicate. Kill it (HL7xxx or Mailman or xxx)
9.    Need to stop the filer – see TCP job à HL7 or mailman
10.   VIE is a hung status. Need to kill it.
11.   VIE has paused. Need to clear JVM and close waits! -- > ticket #143822
1.    5/23/2006 6:40:45 AM VHAISDLAWRED
2.    Lawrence, Daniel 972-604-7049
3.    Logged onto Boston VIE and cleared JVM and close waits.
12.         other method

Close legacy Domains:

If you are an integrated station, the primary facility should not close
the domains of its legacy facilities. The left column shows the domain to
close. If your site's domain is the primary domain (shown in the right
column) for that legacy domain, do not close the legacy domain.

Using the example, close the following Legacy domains:

Close Legacy Domain               Primary Domain (should not close Legacy)
-------------------                ----------------------------------------
FORT- HOWARD.VA.GOV                BALTIMORE.VA.GOV
PERRY- POINT.VA.GOV                BALTIMORE.VA.GOV
BATH.VA.GOV               &n bsp;  & nbsp;    BUFFALO.VA.GOV
BATAVIA.VA.GOV                ;  &nbs p; BUFFALO.VA.GOV
CHICAGO- LAKE.VA.GOV               CHICAGO- WEST.VA.GOV
BONHAM.VA.GOV                    ;   DALLAS.VA.GOV
FORT- LYON.VA.GOV               &n bsp; DENVER.VA.GOV
KNOXVILLE.VA.GOV              &nb sp;   DES-MOINES.VA.GOV
LYONS.VA.GOV               & nbsp;       EAST- ORANGE.VA.GOV                    ;
HOT- SPRINGS.VA.GOV                ; FORT-MEADE.VA.GOV
MILES- CITY.VA.GOV               &n bsp; FT-HARRISON.VA.GOV
LAKE- CITY.VA.GOV               &n bsp; GAINESVILLE.VA.GOV
WICHITA.VA.GOV                ;  &nbs p; KANSAS-CITY.MED.VA.GOV
  COLUMBIA- MO.VA.GOV               KANSAS- CITY.VA.GOV
GRAND- ISLAND.VA.GOV               LINCOLN.VA.GOV
FORT- WAYNE.VA.GOV               & nbsp; MARION-IN.VA.GOV
TUSKEGEE.VA.GOV                   MONTGOM ERY.VA.GOV
CASTLE- POINT.VA.GOV               MONTROSE.VA.GOV
LIVERMORE.VA.GOV              &nb sp; &nbs p; PALO-ALTO.VA.GOV
PITTS- HGHLND.VA.GOV               PITTSBURGH.VA.GOV
KERRVILLE.VA.GOV         &nbsnbsp;    &nb sp; & nbsp; SAN-ANTONIO.VA.GOV
TACOMA.VA.GOV                    ;   SEATTLE.VA.GOV
POPLAR- BLUFF.VA.GOV               ST- LOUIS.VA.GOV
WACO.VA.GOV               &n bsp;  & nbsp;    TEMPLE.VA.GOV
MARLIN.VA.GOV                    ;   TEMPLE.VA.GOV
LEAVENWORTH.VA.GOV              & nbsp; TOPEKA.VA.GOV
NEWINGTON.VA.GOV       &nnbsp;      &nb sp;   WEST-HAVEN.VA.GOV
LA- OPC.VA.GOV               &nb sp;  &n bsp; WEST-LA.VA.GOV
SEPULVEDA.VA.GOV              &nb sp;   WEST-LA.VA.GOV

VHA Integrated Health Care Systems
Last updated: October 2001

April 1995
* VA Palo Alto Health Care System (Palo Alto/Livermore) 640

July 1995
* VA Puget Sound Health Care System (Seattle/Tacoma) 663
* VA Connecticut Health Care System (West Haven/Newington) 689

October 1995
* VA Maryland Health Care System (Baltimore/Fort Howard/Perry Point) 512
* VA Central Texas Health Care System (Temple/Marlin/Waco) 674
* VA South Texas Health Care System (San Antonio/Kerrville) 671
* VA Northern Indiana Health Care System (Marion/Fort Wayne) 610

January 1996
* VA Western New York Health Care System (Buffalo/Batavia) 528

July 1996
* VA New Jersey Health Care System (East Orange/Lyons) 561
* VA Black Hills Health Care System (Fort Meade/Hot Springs) 568

October 1996
* VA Pittsburgh Health Care System (University Drive/Highland Drive) 646

January 1997
* VA Chicago Health Care System (Westside/Lakeside) 537
* VA Central Alabama Health Care System (Montgomery/Tuskegee) 619
* VA North Texas Health Care System (Dallas/Bonham) 549

July 1997
* Southern California System of Clinics (Sepulveda/Los Angeles) 665
* Hudson Valley VA Health Care System (Montrose/Castle Point) 620

October 1997
* VA Central Iowa Health Care System (Des Moines/Knoxville) 555
* VA Greater Nebraska Health Care System (Lincoln/Grand Island) 597

January 1998
* VA Eastern Kansas Health Care System (Topeka/Leavenworth) 677

July 1998
* VA Montana Health Care System (Fort Harrison/Miles City) 436

October 1998
* North Florida/South Georgia Veterans Health Care System
(Gainesville/Lake City) 573
* VA Greater Los Angeles Health Care System   (West Los Angeles/Southern
California System of Clinics) 691

July 1999
*VA Boston Health Care System   (Boston/Brockton/West Roxbury) 523

October 1999
*New York Harbor Health Care System (New York/Brooklyn) 630
*VA Health Care Network Upstate New York System (VA Western New York
Health Care System/Canandaigua) 528

April 2000
*VA Health Care Network Upstate New York System (VA Western New York Health

Care System/Syracuse) 528
*VA Central Plains Health Network - VISN 14 (Omaha/Greater Nebraska Health
Care System) 636

July 2000
*VA Health Care Network Upstate New York System (VA Western New York Health
Care System/Albany) 528
*VA Health Care Network Upstate New York System (VA Western New York Health
Care System/Bath
*VA Central Plains Health Network - VISN 14 (Omaha/Central Iowa Health Care
System) 636

October 2000
*VA Tennessee Valley Health Care System (Nashville/Murfreesboro) 626
*VA Central Plains Health Network-VISN 14 (Omaha/Iowa City) 636

April 2001
*VA Heartland-East, VISN 15 (ST Louis/Poplar Bluff) 657
*VA Heartland-West, VISN 15 (Kansas City/Columbia) 589

July 2001
*VA Heartland-East, VISN 15 (ST Louis/Marion) 657
*VA Heartland-West VISN 15 (Kansas City/Topeka (Eastern Kansas Health Care
System) 589

October 2001
*Eastern Colorado Health Care System (Denver/Fort Lyon) 554
*VA Heartland-West, VISN 15 (Kansas City/Wichita) 589

======vdef=======dashboard====HDR===

Veterans Benefits:
Eligibility for Claims, VAS haleht care.. 800.733.0502, 415.752.1212

Queries:
IMS-Production + search by Facility

2) Using the HDR dashboard, determine if there still is a problem at the site. The url is:

https://hdrmul12.aac.va.gov:8890/

auguxyz.axyz >>kimxyz

Click *connect*
Choose HDR-IMS
Then, choose IMS-Support
Message Type by Date

Choose hdrims_ro_on_hdrp01_va
Put 3000
And click on Run Query

a) Login
b) Select Queries
c) Select IMS Production
d) Choose Message Type by Date
e) Click on Run Query
f) Wait a minute or so
g) Determine if the problem site has received messages today or not
3) If a problem still exists, change the ticket to VDEF and treat it similar to a MailMan or HL7 ticket in which a foreign site reports that messages are not being sent/received - i.e., contact the site and determine if VDEF is down.
3a) Note: The Status of VDEF components option is a good first-step to trouble shooting VDEF

      Marilyn Hodge 501.257.1520
      800.767.1750 Conf call

      -csession - was changed to >>> csession 'F4GETSYI ('nodename")   (note the single quote!)
      -                  & nbsp;             "-U" "VAH" "VMS" "hlosrv"

      You dont know which node they will run it on. This is will let you!

      show serv hls5001chace /per/fl

      SET SERV HLS5001CHACE/USER=HLSEN/PROC=HL5001CACHE BLAH BLAH

      PG 637...

====ftp========anonymous========

>D ^%SPAWN
COMMAND TO SPAWN: FTP ftp.fo-albany.med.va.gov

220 ISC1A1.ISC-ALBANY.MED.VA.GOV FTP Server (Version 5.4) Ready.
Connected to ISC1.
Name (ISC1:forum): ANONYMOUS
331 Guest login OK, send ident as password.
Password:
230 Guest login OK, access restrictions apply.

    OI FIELD OFFICE   FTP ADDRESS
    ------------------------------------------------------
   Albany            ftp.fo- albany.med.va.gov
    Hines             ftp.fo- hines.med.va.gov
   Salt Lake City    ftp.fo-slc.med.va.gov

=====system===vms========

   D ^XUS91
D ^%MGDIR
D ^RESJOB
OR
D ^JOBEXAM
    THEN, USE 'E' FOR EXAMINE, THEN, v FOR VARIABLE, THEN TYPE DUZ.. IT WUD TELL YOU WHO IS RUNNING IT!

660A02$ show proc/cont/id=204a81fb
660A02$ moni proc/topcpu

                 & nbsp;           OpenVMS Monitor Utility
                 & nbsp;            TOP CPU TIME PROCESSES
                     & nbsp;            on node 660A02
                 & nbsp;           24-JUN-2005 17:53:36.30

                 & nbsp;                    0         25        50        75       100
                 & nbsp;                    + - - - - + - - - - + - - - - + - - - - -+
204A81FB Task 7109402          100 ¦¦¦¦¦¦¦¦¦¦¦¦¦ ;¦¦ ¦¦¦¦¦¦¦¦¦¦¦¦¦ ;¦¦ ¦¦¦¦¦¦¦¦¦¦
                 & nbsp;                    |          |         |          |           |
204A31FC _TNA4007:               1
                 & nbsp;

660A02$ moni cluster
%MONITOR-I-ESTABCON, establishing connection to remote node(s)...
Statistic: CURRENT          OpenVMS Monitor Utility     24-JUN-2005 17:45:32
                 & nbsp;              CLUSTER STATISTICS
                 & nbsp; CPU                &nbs p; |                MEMORY
                 & nbsp;                    & nbsp;   |
CPU Busy            0   25   50   75 100|%Memory In Use   0   25   50   75 100
                 & nbsp; +----+----+----+----+|                  +---- +---- +----+----+
660A02          104 | ¦¦¦¦¦¦¦¦¦¦¦¦¦ ;¦¦ ¦¦¦¦¦|660A03        48 | ¦¦¦¦¦¦¦¦¦     & nbsp;
660A03            9 | ¦                 ;   | 660A02        37 | ¦¦¦¦¦¦¦         ;  &nbs p;
660A01            7 | ¦                 ;   | 660A01        37 | ¦¦¦¦¦¦¦         ;  &nbs p;
                 & nbsp; |                  & nbsp; |                  |                  & nbsp;


=========== MAILMAIN ============
Mailman Solutions:

Recover your Vista email. Use this Menu Option:
xmut-rec-menu

--------- --------

XM*8*29..-- informational ambgious instruction of patch #25

WRJ-0704-10027 (Null device)

Problem(0)
   -Killing the Mailman Listener before restarting it. You have to use RESJOB to do it!
      Stop it on *all* nodes.

   -Filer vs Listener. Filer is from the menu.. Listener is VMS level--- XMINETMM

Log on and enter programmer mode. Then use the Cache System Status utility to
locate the PID/JOB number of the MailMan listener.

The job will be tied to port 25
and will be using the %ZISTCPS routine. It should look similar to the one below.

Make note of the Process Number. Select Systems Manager Menu Option: Programmer
Options Select Programmer Options Option: Programmer mode

VAH>D ^%SS

Process Devices KB
Namespace Routine CPU,Glob Pri UIC . .

204102F4 |TCP|1972 52 %SYS %cmtP 1310,192 4 1,4
2041665C |TCP|25 41 DEV %ZISTCPS 226,35 4 50,62 ?? MailMan Listener. <<--
204110C8 |TCP|9400 52 CML XWBTCPL 3064,404 4 200,201 . .

2.2 Use the %CD utility and move to the %SYS namespace.

Then use the ^RESJOB utility to stop the job.

DEV>D ^%CD

Namespace: %SYS

You're in namespace %SYS
Default directory is _$1$DKA200:[CACHESYS.ISC3A6.MGR]

%SYS>D ^RESJOB Force a process to quit Cache

Process ID (? for status report): 2041665C Process ID (? for status report):

%SYS>D ^%SS (Check again and make sure the MailMan Listener Job has stopped.

Remember to perform the Steps above on each node that has a MailMan Listener running.

3. On each node where the MailMan was running, move to the %SYS namespace with the
CACHE %CD utility and then Edit the ZSTU routine, using your preferred routine
editor, to keep it from 4 Supplemental Instructions for March 2005

Patch XM*8*25
Preliminary Steps

starting ^XMRONT when CACHE, or the Cluster starts.

Problem(1)

   Filtering the mails incoming to your system

Solution:

       The File is NETWORK SENDERS REJECTED (file #4.501).


ALT-0103-22307   O   XM     RN    mail delivery on test
Basic Information:
        Module: MAILMAN/8.0               &n bsp;  & nbsp;      Status: OPEN
      Location: ALTOONA, PA                  ; Status (Ref):
       Contact: THOMAS,MICHAEL C                  Priority: ROUTINE
         Phone: 8149438164@7477               First Edited: Jan 30, 2003@08:10
    Specialist: NOSS,ROD                 ;  &nbs p;    Last Edited: Jan 30, 2003@11:03
Description:
cannot get mail to test system

Resolution:

Notes:
(1) Jan 30, 2003@08:16:39         NOSS,ROD                 ;
check to be sure that the background mail filers are running.
cna you ping the test machine? can you telnet <testip> 25 and
does it answer with 220 test.altoona?

(2) Jan 30, 2003@09:36:40         NOSS,ROD                 ; ;
mike, tried calling, when you get a chance please call me at
610 805 5321

(3) Jan 30, 2003@10:42:01         THOMAS,MICHAEL C
just called you.....didn't get you...leaving a message

telnet and ping to the test do work

the background jobs will NOT start.

(4) Jan 30, 2003@11:03:55         NOSS,ROD                 ; ;
REturned your call... will try back later. mike is the system having
problems with taskman. is taskman even running?

Misc:
Mailman:
      You can use the forward API of Mailman to forward
      the message to yourself or anybody.

      Try this:

      S U="^",USR=232,XMY(USR) ="",XMZ=8164630 D ENT1^XMD

      Where:
      USR = you DUZ
      XMZ = message number

      Try that and let us know if that works!

------
      To test a host name if you can reach it or not, send it to
      s.xqsping@hostname like s.xqsping@palo-alto.med.va.gov

--------------
HL7 Solution:
Problem 1:
      If you check this AC x-ref, with O for outgoing filer,
      u can stop this to go thru by going to the Fileman to
      edit Date and time Processed (filled #100) to NOW...
      This will kill the x-ref and wont process those messages.

Global ^HLMA("AC","O",191
        HLMA("AC","O",191
^HLMA("AC","O",191,42) =
^HLMA("AC","O",191,84) =
Global ^

Select OPTION: ENTER OR EDIT FILE ENTRIES

INPUT TO WHAT FILE: HL7 MESSAGE ADMINISTRATION// 773 HL7 MESSAGE ADMINISTRATION
                 & nbsp;                         (-3233 entries)
EDIT WHICH FIELD: ALL// ?
Answer with FIELD NUMBER, or LABEL
Do you want the entire FIELD List? Y (Yes)
   Choose from:
   .01          DATE/TIME ENTERED
   2      &nbsnbsp;     MESSAGE ID
      .
      .
      .
   100          DATE/TIME PROCESSED
   200          MSH (word-processing)
    FOLLOW A FIELD NAME WITH ';"CAPTION"' TO HAVE THE FIELD ASKED AS 'CAPTION: '
         OR WITH ';T' TO USE THE FIELD 'TITLE' AS CAPTION
EDIT WHICH FIELD: ALL// 100 DATE/TIME PROCESSED
THEN EDIT FIELD:

Select HL7 MESSAGE ADMINISTRATION DATE/TIME ENTERED: `42 MAR 25, 2003@11:27:12
    68942     VAMC 689
DATE/TIME PROCESSED: NOW (MAR 28, 2003@17:35:43)

Select HL7 MESSAGE ADMINISTRATION DATE/TIME ENTERED: `84 MAR 27, 2003@15:48:12
    68984     VAMC 689
DATE/TIME PROCESSED: NOW (MAR 28, 2003@17:35:56)

-------- Problem #2: ---------

To check what message where processed by a logical link:

1. first find out the IEN of that logical link.
      1a. Use HLCS(870,"B",<LOGICAL LINK NAME>
2. Once u know the IEN, then do this
      2a. check the recent messages that has 7th
          pc equals the IEN of your logical link.

Check the last message from file HLMA(0)

HLMA(0
^HLMA(0) = HL7 MESSAGE ADMINISTRATION^773PI^84^-3233
                 & nbsp;                    & nbsp;      ^
                    & nbsp;                  |
                            & nbsp;       +-- #84 LAST MSG

Global ^HLMA("AF"
        HLMA("AF"
^HLMA("AF",1,1) =
^HLMA("AF",1,43) =
^HLMA("AF",2,2) =
      .
      .
      .
^HLMA("AF",40,82) =
^HLMA("AF",41,41) =
^HLMA("AF",41,83) =
^HLMA("AF",42,42) =
^HLMA("AF",84,84) =

^HLMA(D0,0)= (#.01) DATE/TIME ENTERED [1P] ^ (#2) MESSAGE ID [2F] ^ (#3)
          ==>TRANSMISSION TYPE [3S] ^ (#4) PRIORITY [4S] ^ (#5) HEADER TYPE
          ==>[5S] ^ (#6) INITIAL MESSAGE [6P] ^ (#7) LOGICAL LINK [7P] ^ (#8)
          ==>SUBSCRIBER PROTOCOL [8P] ^ (#9) SECURITY [9F] ^ (#12)
          ==>ACKNOWLEDGEMENT TO [10P] ^ (#13) SENDING APPLICATION [11P] ^
          ==>(#14) RECEIVING APPLICATION [12P] ^ (#15) MESSAGE TYPE [13P] ^
          ==>(#16) EVENT TYPE [14P] ^

==release a patch ===========

1. Place in FTP site the docs
2. Install in a test acct, and do the checksums or test if installation would fail
3. xxx
4. Release the patch using the following menu option:

FORFORUM2:FOR>D ^XUP

Select OPTION NAME: PATCH USER MENU A1AE USER Patch User Menu

Select Patch User Menu Option: RELE
1 Release Summary
2 Released Patch Summary Report by Date
3 Released Patches by Date Detailed Report
4 Releaser Menu
CHOOSE 1-4: 4 Releaser Menu

Select Releaser Menu Option: ?

          Completed Patch Summary for Assigned Packages
          Completed/NotReleased Patches Report
          Display a Completed/NotReleased Patch
          Forward a Completed/NotReleased Patch Message
          Release a Patch (and/or edit internal comments)
          Routines that overlap in patches

Enter ?? for more options, ??? for brief descriptions, ?OPTION for help text.

Select Releaser Menu Option: RELEAse a Patch (and/or edit internal comments)

Select PATCH: ??

   Choose from:
   12025        HL*1.6*126 HL7 OPTIMIZED               &nbs p;  &nb sp;            COM CJM
   12103        XU*8*377 Update PERSON CLASS file                &nb sp;  &n bsp; COM BDT

Select PATCH: HL*1.6*126    HL7 OPTIMIZED         <<<<<<< SPECIFY THE PATCH NUMBER!!

Internal Comments to developers/releasers for: HL*1.6*126

INTERNAL COMMENTS:
No existing text
Edit? NO// <<---------------

Continue and Display Patch ? No// yes <<--------------------

Enter RETURN to continue or '^' to exit:

DEVICE: HOME//   UCX DEVICE

      .
      .
      .

Releasing Patch: HL*1.6*126

COMPLIANCE DATE: NOV 06, 2005//   (NOV 06, 2005) <<---(30 days auto)---------
STATUS OF PATCH: COMPLETED/UNVERIFIED// ?
     Choose from:
       c        COMPLETED/UNVERIFIED
       e        ENTERED IN ERROR
       u        UNDER DEVELOPMENT
       v        VERIFIED
       r        RETIRED
STATUS OF PATCH: COMPLETED/UNVERIFIED// V VERIFIED

Are you sure you want to change status to 'Released'? No// Yes
   ...status changed to 'Released'
   . .. ........................................................................
................................................................................
................................................................................
.......
NOTE: A message has been sent to the Network Mail groups for distribution.

NOTE: A bulletin has been sent to select users for this package
      informing them of this 'Released' patch.

Select PATCH:

------ end of Patch releasing procedure ------------

XPD MAIN     Kernel Installation & Distribution System

          Edits and Distribution ...
          Utilities ...
          Installation ...

<TST> Select Kernel Installation & Distribution System Option: Installation

---

Use *release* in the Patch Menu to change from Completed to *verified*

----

then, upload the files to the FTP sites...

$ ftp ftp.fo-hines.med.va.gov
User: releasemgr
Password: releasing6501
FTP> show def
257 "VA1$:[ANONYMOUS.SOFTWARE]" is current directory.
FTP> bin
FTP> put yourfile.ext

--

NOIS

To check the global of ALERT,

1. Check file #7100, its ^FSCD("CALL","NOIS TICKET #",

      SAMPLE:

            ELP-1104-70775

Global ^FSCD("CALL","B","ELP-1104-70775"
        FSCD ("CALL","B","ELP-1104- 70775"

^FSCD("CALL","B","ELP-1104-70775",309715) =

      wHERE IEN = 309715

      Now, plug in the IEN

Global ^FSCD("CALL",309715
        FSCD("CALL",309715
^FSCD("CALL",309715,0) = ELP-1104-70775^1^3041110^^60^76904^915 564- 7512^349^870
0^2^^^^^^7^^70^0^6^^^70^1
^FSCD("CALL",309715,1) = HL7 TRANSMISSION DROPS OUT
^FSCD("CALL",309715,30,0) = ^7100.01^1^1^3041110^^^^
^FSCD("CALL",309715,30,1,0) = HL DROPS OPT MPI TRANSMISSION STOPR
^FSCD("CALL",309715,50,0) =
                 & nbsp;       .
                 & nbsp;       .
                 & nbsp;       .

-----------------------

IFR
Please refer to FORUM MSG #33198527 (HEADS-UP*** INSTITUITION FILE CLEAN-
UP (XU*8*206) for the latest instructions from the Institution File
Redesign Developer - Roger Metcalf.

If you don't have this message, please let us know and someone will
forward it to you.

=====IFR========New station number =======
Contact at CO when you have a *new* Station number/Name
The contact person is Ellen Nelson (202) 273-9343.

---------------

Looking at the code which created the message you'll see that XMOLDEST
is taken from the first subscript found in the C x-ref;
PDATE(XMPARM,XMABORT) ;
N DIR,X,Y,XMOK,XMOLDEST,XMCUTOFF,XMOLDP1,XMDIFF,XMVAR
S XMOLDEST=$O(^XMB(3.9,"C",""))
S XMOLDP1=$$FMADD^XLFDT(XMOLDEST,1)
I $D(ZTQUEUED) D Q
. S XMCUTOFF=$$FMADD^XLFDT(DT,XMPARM("GRACE")-XMPARM("PDAYS"))
. I XMOLDP1>XMCUTOFF S XMABORT=1 Q ; Abort if no messages that
old.
. S XMPARM("PDATE")=XMCUTOFF
S XMCUTOFF=$$FMADD^XLFDT(DT,-XMPARM("PDAYS"))
I XMOLDP1>XMCUTOFF S XMCUTOFF=XMOLDP1
S XMOK=0
F D Q:XMOK!XMABORT
. S DIR(0)="D^"_XMOLDP1_":DT:E"
. D BLD^DIALOG(36404,$$FMTE^XLFDT(XMOLDEST,5),"","DIR (""A"") ")
. ;The oldest message on the system is from |1|.

>N X S X=$O(^XMB(3.9,"C","")) W !,X

0

>D ^%G

Global ^XMB(3.9,"C",0
XMB(3.9,"C",0
^XMB(3.9,"C",0,5119172) =
Global ^

I killed off the node everything should work fine now.

>K ^XMB(3.9,"C",0,5119172)

>N X S X=$O(^XMB(3.9,"C","")) W !,X

2970110

Let me know!

(3) Sep 04, 2001@11:04:45 HARROD,PAUL
Dog, any update on this? I called last week and left a message. Did you
get it?

Thanks!

(4) Sep 06, 2001@10:34:45 HARROD,PAUL
follow-up call made, left VM.

Misc:
Date Opened: Aug 28, 2001 Date Closed:
System: ALPHA/DSM Close Person:
Location Type: AXP TEAM Func Area:
Package Group: INFRASTRUCTURE Task:
Subcomponent: Spec Office: WASHINGTON
Patch: Referal Spec:
Keywords: VISN: 12
Hours: 1.6 Primary Call: HIN-0801-42459
Web Link:
===============================================================================
11 HIN-0701-40795 P FM ABC Trouble with hyphenated name
Basic Information:
Module: FILEMAN/22 Status: REFERRED
Location: HINES, IL Status (Ref): AWAITING PATCH
Contact: CREEDON,HUGH Priority: ROUTINE
Phone: 708-202-2680 First Edited: Jul 11, 2001@10:27
Specialist: CONSENTINO,ALBERT Last Edited: Sep 06, 2001@08:42
Description:
One of our dentists has a hyphenated name (Mohammadi-Araghi). When the
Dental Record Manager attempts to locate him in the Denal Provider file,
it apparently looks only for Mahammadi. Thus, there is no match and he is
denied access to DRM. In the test account, I changed his name in the New
Person file simply to Mohammadi and updated the Dental Provider file to
the same name. At that point he was able to log onto DRM. I've looked
in the Production account, and CPRS shows his name as Mohammadi- Araghi on
the top line (when he's in the GUI).
Interestingly, one of our technicians also has a hyphenated
name (Kerns-Lowman) and I'm told she could log into DRM all right! She is
at one of our COBC's today and so I can't check this out.

Resolution:

Notes:
(1) Jul 11, 2001@10:45:16 CREEDON,HUGH
Sorry--but it occurs to me that this may be going to the DSS that is
Decision Support System. I need it to go to the DSS that is Document
Storage System--which supports the Dental Record Manager software. If so,
could you please re-direct it? Thanks. It should go eitehr to CPRS or
Document Storage Systems DRM.

(2) Jul 11, 2001@11:23:13 COOPER,SAMANTHA
Per note #1, changing module to Dental and removing my
name as specialist.

(3) Jul 12, 2001@16:43:44 CARCHIA,CARL A
I will try to duplicate this problem. I don't do anything special with
provider name, but I never tested for this condition.

(4) Jul 13, 2001@16:29:38 CARCHIA,CARL A
I created a long hyphenated name "DSSTESTING-LONGHYPHINATED,DSS" and was
able to logon to DRM. Did you change Mohammadi back to Mohammadi- Araghi
and try to logon to DRM. There is also the possibility of the B-Index
being corrupted. I may get fixed by the name changing.

Select DENTAL PROVIDER NAME: DSSTESTING-LONGHYPHINATED,DSS
DENTAL PROVIDER NUMBER: 9997//

DRM actually uses the DFN and only displays the Name. I am going to change
the code in DRM to only use the IFN and not the Provider Name for the
checks in 220.5.

(5) Jul 16, 2001@15:42:03 CREEDON,HUGH
Well, he still can't log on in the production account. Any suggestion as
to how to proceed at this point??

(6) Jul 16, 2001@17:10:13 CREEDON,HUGH
Rob Silerman has looked at this user's Person File and found what appears
as a duplicate entry. He has removed this entry and I have asked Dr.
Mohammadi to log into DSS DRM. When he attempted to do so, he received the
following error message (after about a two minute delay):

"Could not determine if Moahammadi-Araghi,Mohammad H DSS is not a
registered dental provider within file 220.5. Termiating application."

The message given to someone not in the dental provider file is simply
"Smith,John is not in the dental provider file"--and it delivers this
message rather swiftly.

Don't know if this sheds any light on the subject. He is, by the way, in
the dental provider file and has the correct secondary option.

(7) Jul 16, 2001@17:27:44 CARCHIA,CARL A
I will check this message out.

(8) Jul 26, 2001@10:03:33 CREEDON,HUGH
I changed Dr. Mohammadi-Araghi's name (as suggested) in the 200 file,
removing the -Araghi and then re-inserting it. This has not helped and he
still can't log on. Any other suggestions? He, by the way, would not mind
if we simply dropped the Araghi from his name--says he never uses it and
no one knows him by anything other than Mohammadi.

(9) Jul 30, 2001@21:18:14 MCPHELAN,STEVEN
Hugh gave me access to his system today. The problem is a Fileman
problem. I have duplicated the problem on another system. But that
system is not fully patched with latest DI patches. Once patched will
test again before referring to Fileman. DI*22.0*78 patches routines
involved with this problem.

Scenario:
1. Have a file whose .01 field is a pointer file 200 (in this case file
220.5)

2. Have a user use name exceeds 30 characters (new person file allows up
to 35 characters). User in question last,first m deg was 31 characters.
Note: the B index on file 200 is now a new style xref that uses all 35
characters in the B index subscript.

3. Then do Fileman component call from GUI sending the entire person's
name to do a lookup on (all 31 characters)
a. I ran FIND1C^DDR2 which is where DDR FIND1 RPC calls - you get an
error

%DSM-E-UNDEF, undefined variable DINDEX(1,0,1)
-DSM-I-ECODE, MUMPS error code: M6
%DSM-I-ATLABEL, S2+7^DICL2:1 . X DISCREEN(DISUB,DISCR2) S DISKIP='$T

4. I will test further on another system to confirm

5. Temporary solution, edit user's names in file 200 so that they do not
exceed 30 characters

6. Results from another system (not Hines)
a. W NAME,!,$P(^VA(200,1000007055,0),U),!,$L(NAME)
SMITHJONES-COVINGTON,CYNTHIA C DDS
SMITHJONES-COVINGTON,CYNTHIA C DDS
34

b. K RET,ERR W $$FIND1^DIC(220.5,,,NAME,,,"ERR")

%DSM-E-UNDEF, undefined variable DINDEX(1,0,1)
-DSM-I-ECODE, MUMPS error code: M6
%DSM-I-ATLABEL, S2+7^DICL2:1 . X DISCREEN(DISUB,DISCR2)
S DISKIP='$T

c. K ERR W $$FIND1^DIC(220.5,,,$P(NAME,U,1,2),,,"ERR")
K ERR W $$FIND1^DIC(220.5,,,$P(NAME,U,1),,,"ERR")
You get the same error as in 6.b
Notice that the DBS call does not trap the error and return error
in ERR but instead errors out which it should not do.

d. Edit name in file 200 to bring name down to 30 characters
W !,$P(^VA(200,1000007055,0),U) S NAME=$P(^(0),U)
SMITHJONES-COVINGTON,CYNTHIA C

e. K ERR W $$FIND1^DIC(220.5,,,NAME,,,"ERR")
473371908

f. In this account (I do not have the status of Fileman patches at
Hines), all FM patches are installed except for the following:

4819 Loaded [L] JUN 15, 2001 21:34 DI*22.0*52
4881 Loaded [L] JUL 24, 2001 09:24 DI*22.0*73
4880 Loaded [L] JUL 24, 2001 09:23 DI*22.0*77
4879 Loaded [L] JUL 24, 2001 09:23 DI*22.0*78
4890 Loaded [L] JUL 26, 2001 10:49 DI*22.0*87
4841 Loaded [L] JUN 27, 2001 10:53 XU*8.0*126
4882 Loaded [L] JUL 24, 2001 09:24 XU*8.0*169
4892 Loaded [L] JUL 27, 2001 10:08 XU*8.0*192
4883 Loaded [L] JUL 24, 2001 09:25 XU*8.0*196
4898 Loaded [L] JUL 30, 2001 19:11 XU*8.0*197
4865 Loaded [L] JUL 11, 2001 08:06 XU*8.0*206

Of these DI*22.0*78 does patch DIC and DIC1 routines so may fix
this problem. After patches are loaded will try again.

(10) Jul 31, 2001@16:34:30 CREEDON,HUGH
Problem has been resolved. The dentist's last name was shortened from
Mohammadi-Aranghi to Mohammadi. Change was reflected in the Dental
Provider file and all is working OK now.

(11) Aug 02, 2001@10:42:31 MCPHELAN,STEVEN
I will run the tests I mentioned today to see if this needs to changed to
Fileman.

(12) Aug 05, 2001@11:48:56 MCPHELAN,STEVEN
I have reproduced the problem as outlined in response #9, step #6 on a
fully patched system. So I am changing this to Fileman.

(13) Aug 06, 2001@09:25:08 ALBARRAN,JAVIER
Steve had replicated the problem so I am moving the NOIS to SD&D. Thanks
Steve for trouble shooting. I thought you retired.

(14) Aug 06, 2001@15:02:04 ORMSBY,SKIP
Thanks everyone for your trouble shooting efforts. What I have found so
far is that the classic call works. And if you change the length of the
"B" index on the .01 field of the file that is doing the pointing then all
is find with the two DBS calls. Both FIND1^DIC and FIND^DIC error out.

I of course will keep trouble shooting but did want to let you know that I
could replicate the error.

(15) Aug 17, 2001@14:58:35 ORMSBY,SKIP
Sorry about not responding sooner but had a few emergency calls to take
care of. The problem stems not from the hypen in the name, but the
different lengths of the index of the Pointing File verses the file that
is being Pointed To as Steve indicates in Note #9. I have a fix ready to
be moved forward. Is the site or anyone willing to test?

(16) Aug 29, 2001@12:27:30 MCPHELAN,STEVEN
Skip I will test the patch for you.

(17) Sep 04, 2001@09:29:12 ORMSBY,SKIP
Thanks Steve for volunteering. I'll start doing the patch process. To
what address would you like me to send it to?

(18) Sep 04, 2001@12:18:43 BEUSCHEL,GARY
I thought you were retiring, Steve?

(19) Sep 04, 2001@15:48:25 MCPHELAN,STEVEN
I did retire. The early out offer to start collecting CSRS retirement was
too good to pass up. I went to work for Document Storage Systems, Inc.
Right now their only customer to speak of is the VA.

(20) Sep 04, 2001@16:29:51 BEUSCHEL,GARY
Cool!

(21) Sep 06, 2001@08:42:24 ORMSBY,SKIP
Forwarded the POC and test v1 to Steve and Hugh. Thanks again folks for
being willing to test this patch.

Misc:
Date Opened: Jul 11, 2001 Date Closed:
System: ALPHA/DSM Close Person:
Location Type: AXP TEAM Func Area:
Package Group: INFRASTRUCTURE Task:
Subcomponent: Spec Office: ALBANY
Patch: DI*22*70 Referal Spec:
Keywords: 7IDI01-04-115 VISN: 12
Hours: 2.1 Primary Call: HIN-0701-40795
Web Link:
===============================================================================
Enter RETURN to continue or '^' to exit:

Format Change Batch Edit Notification

NOIS Calls - View Sep 06, 2001@12:37:31 Page: 1 of 21
List: Temporary List # of calls: 2
Calls (10-11) Detailed Format
10 HIN-0801-42459 O XM PEH XMPURGE-BY-DATE
Basic Information:
Module: MAILMAN/7.1 Status: OPEN
Location: HINES, IL Status (Ref):
Contact: BREZINA,DOUG Priority: ROUTINE
Phone: (708)202-2432 First Edited: Aug 28, 2001@11:24
Specialist: HARROD,PAUL Last Edited: Sep 06, 2001@10:34
Description:
Hi!

Doug
(708)202-2887

The option doesn't appear to work:

This process was last run on 8/28/2001@10:21:09 in TEST mode.
The PURGE DATE used was 8/1/1999.
+ Enter ?? for more actions
Log New Call Edit Calls ... Call #
Format Change Batch Edit Notification
Select Action: Next Screen//

-------------------

NOIS Highlights
NOIS DET-0801-40790, this is the NOIS that we alerted upper management about a possible 'Patient Safety Alert'. The NVS person worked with the site and has corrected the records, so all is well and the NOIS

-- linux commands ----
-pwd
-ls -a
-W $zu(86)      - to find out if you are FE or BE (server)
-ps -A --sort -rss -o comm,pmem | head
-tail -4 /proc/meminfo

-------------

ll again. Problem was, this time, got install-error,
which appears to be a <SYNTAX> problem with BULL routine.

If you will take a look at line EN:
S ^DD(200,.01,1,10,1)="S Y(0).....S XMB(1)=Y (0),XMB="XMNEWUSER"...."
^

<< ---***end of nvs_notes.htm****---- >>